Hybrid Network Communications Technician III at Killeen ISD

• Network Setup and Maintenance: Configure, maintain, and troubleshoot Cisco switches and routers to optimize network performance and connectivity.
• Voice Communication Systems: Manage and support Cisco voice systems, including hardware installations and software configurations, ensuring reliable voice communication.
• Intercom Systems: Install, maintain, and repair intercom systems to facilitate clear and effective communication within facilities.
• Two-Way Radio Systems: Maintain and troubleshoot two-way radio systems, ensuring uninterrupted wireless communication for operational needs.
• Audio and Visual Equipment: Set up, calibrate, and maintain projectors and audio systems for presentations, conferences, and events, ensuring optimal performance.
• Diagnostics and Troubleshooting: Conduct regular diagnostics on all systems and resolve technical issues efficiently and effectively.
• Documentation: Create and maintain detailed records of system configurations, maintenance schedules, and troubleshooting processes.
• Collaboration: Work closely with stakeholders, including IT teams and department heads, to assess system requirements and implement solutions that align with organizational goals.
• Performs other duties as assigned.

QUALIFICATIONS

• Installing, configuring, and repairing network and communications systems.
• Cisco preferred switching and routing technologies.
• Experience with LAN, WAN, wireless, VOIP infrastructure components.
• Experience with network protocols such as TCP/IP, SNMP, VLANS, EIGRP.
• Hands-on experience with intercom systems, two-way radio systems, projectors, and audio systems.

• An ability to troubleshoot and resolve complex technical issues efficiently involving an enterprise network system.
• Use of diagnostic tools to pinpoint and resolve enterprise infrastructure issues.

• Must maintain a valid driver’s license.
• May be required to operate a district-owned vehicle for work-related travel between district sites.
• Employees operating a district-owned vehicle must comply with Administrative Procedure III-T- Operating a District-Owned Vehicle.