Hybrid PT Seasonal Retail Associate at National Baseball Hall of Fame and Museum

Why the National Baseball Hall of Fame and Museum?

Working at the National Baseball Hall of Fame is a career experience unlike any other. Every member of our team is a steward of the game’s history. Our mission is simple - we preserve history, honor excellence and connect generations. These six words define our commitment to giving fans and visitors a home to celebrate the game and its history, honor the all-time greats, and make memories that will last a lifetime.

To best fulfill our mission we prioritize people, and that starts with our own team. We deeply value and support our dedicated team members. We provide a respectful and inclusive workplace. We work to foster connection, grow and cultivate talent, and provide flexibility to best support the health and well-being of our staff – all while having fun along the way. 

If you are a baseball fan, a fan of museums, a student of history, love arts and culture, or someone who appreciates the unique connections that sports can create, this could be the team for you!

The Cooperstown Pitch.

Located on Main Street in the heart of picturesque Cooperstown, New York, the National Baseball Hall of Fame and Museum opened its doors for the first time on June 12, 1939, and has grown to become one of the country's most popular destinations. The Hall of Fame is the home of the game’s treasures, where the magic of baseball’s stories and legends are passed on from generation to generation.

With its character and charm, the Village of Cooperstown is an American treasure. For many Cooperstown means baseball, but it also offers golf, shopping and dining, hiking, biking, snowmobile trails, a pristine lake, unique museums, world-class arts and a wide array of craft beverages.

To check out more information about living and working in Cooperstown, please visit: https://www.cooperstownny.org/about-cooperstown/

Our Commitment to Diversity, Equity, Accessibility & Inclusion.

We’re looking to recruit, hire, and collaborate with people of all backgrounds to help us build a team with varied perspectives and experiences. We are committed to cultivating a diverse, inclusive, welcoming, and supportive environment for all and are proud to be an Equal Opportunity Employer. 

Overview:

This position will primarily support the Museum Store but may assist in the Book Store or Webstore as needed to ensure outstanding customer service.

Position Type:

This is a part-time, seasonal position, scheduled 16-40 hours a week as Museum needs dictate. Must be available to work a flexible schedule which will include weekends, evenings, weekends, and holidays. The salary for this position is $15.75/hr. 

Key Duties and Responsibilities:

• Maintain a clean and organized retail floor, ensuring all products are organized and displayed per company guidelines
• Be knowledgeable of all current merchandise, pricing, and promotions and be able to communicate this to guests
• Utilize cross-selling strategies for appropriate products and merchandise
• Ensure accurate point of sale transactions using cash registers and related software
• Assist with returns and exchanges
• Provide guests with an exceptional customer service experience
• Ensure a welcoming, positive shopping experience by greeting and engaging with guests 

Secondary Duties:

• Assist in other retail areas as needed (Museum Store, Webstore and order fulfillment)
• All other duties as assigned
• Assist with annual inventory 

Qualifications

Education/Experience/Skills:

• Experience: Retail or sales experience is preferred but not required 
• Abilities: Ability to follow verbal and written instructions; ability to work independently and as part of a team; ability to work in a fast-paced environment; ability to interact in a positive and professional manner with colleagues, supervisors and guests; ability to work a flexible schedule that includes evenings, weekends and holidays

Typical Physical Demands:

The nature of this work involves constant movement including walking, bending, stretching, standing, carrying, pulling, pushing, lifting, and moving up to 50lbs with or without accommodations. 

Typical Equipment Used: 

Computer, printer, cash register

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice.