- Junior
- Office in Goshen
Description
To retain long-term, quality clients and optimize profitability for the company through the development and implementation of the Test Lab department's service delivery systems, so that clients' expectations and the company's financial standards are met.
KEY RESPONSIBILITIES:
- Plan and manage all projects assigned, including technical and quality requirements
- Review and interpret test plans, engineering drawings, test requests, test methods, and technical specifications to determine appropriate test setups and procedures
- Coordinate with clients and laboratory staff to schedule tests, ensure readiness of equipment and test samples, and monitor project progress
- Maintain complete and accurate test records, photographs, and detailed reports of all construction and test activities
- Identify and resolve project risks or delays, escalating issues when appropriate
- Record important updates for assigned projects, including status and due dates.
- Evaluate and track assigned projects and associated schedules to ensure that timelines are acceptable and that the work is completed efficiently.
- Adhere to lab safety procedures and ensure all testing activities comply with internal and external safety standards
- Review existing procedures and recommend improvements to service offerings, training, or quality procedures to help continuously improve quality, safety, and efficiency
- Ensure all applicable company procedures are compliant with standards' requirements.
- Promote effective communication throughout the organization.
- Provide technical oversight to ensure compliance of testing operations, including review of standards, procedures, training, test reports, and development of non-standard procedures.
- Assist in training, guidance, direction, and evaluation concerning all testing programs.
- Endeavor to continuously improve operations to ensure projects are completed in a timely, costeffective manner and to meet the needs of clients.
- Other duties as assigned
Requirements
Requirements:
- Bachelor’s degree in Engineering, Fire Protection, or a related science field.
- 2+ years experience in a testing laboratory or TIC organization
- Project management experience in a technical or laboratory setting
- Excellent communication, organizational, and client services skills
- Possess strong analytical skills and decision-making abilities
