Hybrid Clinic Technician at St. Anthony Hospital

Essential Duties and Responsibilities

Patient Care

• Prepare patient for examination by obtaining vital signs and escorting them to the appropriate exam room.
• Assists patients as needed with mobility, dressing, positioning, and transfers.

Clinical and Administrative Support

• Prepare exam and procedure rooms following sanitation protocols and ensures supplies are stocked.
• Completes assigned clinical documentation, messages, and tasks within the Electronic Medical Record (EMR) system.
• Facilitate communication between patients and the care team by handling phone calls, messages, and relaying clinical information appropriately.
• Coordinates follow-up appointments, referrals, and procedure scheduling per provider direction.
• Monitors and replenishes inventory, notifying leadership of supply needs.

Professional Standards and Expectations

• Demonstrates professional, safe, and ethical behavior at all times.
• Provides compassionate, patient-centered care and serves as an advocate for patients and their families.
• Maintains respectful and courteous communication with patients, families, and colleagues.
• Participates in department performance improvement activities, required training, and continuing education.
• Attends all required meetings and organizational trainings.
• Maintains confidentiality and adheres to all policies related to patient care, safety, compliance, and corporate integrity.
• Follows all applicable regulatory and accreditation standards (e.g., CMS, OSHA, Joint Commission).
• Practices universal precautions and adheres to infection control standards and hazardous waste procedures.
• Performs additional duties as assigned or requested in support of clinic operations.
  
  

Education and/or Experience

• High school diploma or equivalent (GED) required.
• Successful completion of a nursing assistant course or equivalent (or ability to obtain within four months of hire).
• Eligible to take and pass the state competency and skills testing for registry status.

Licensure and Certification

• Completion of state-approved Nurse Aid Training preferred.
• Current CPR certification or ability to obtain within 90 days of hire.
  
  

Knowledge, Skills and Abilities

• Basic knowledge of anatomy, physiology, and medical terminology.
• Demonstrated ability to deliver patient care with empathy and professionalism.
• Effective verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to handle sensitive and confidential information with discretion.
  
  

Language Skills

• Ability to read, understand, and follow written instructions, correspondence, and medical documents.
• Ability to write simple correspondence clearly and accurately.
• Ability to effectively present information in one-on-one and small group situations to patients, families, physicians, and coworkers.
• Must demonstrate proficiency in speaking, reading, and writing in English.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to stand, walk, talk, hear, use hands to handle or feel, and reach with arms.
• Frequent kneeling, crouching, and stooping.
• Must be able to lift/move up to 20 pounds frequently and up to 50 pounds occasionally.
• Requires visual acuity for close and distant vision, color and depth perception, and ability to adjust focus.
• Must be able to manage physical and emotional demands of a clinical environment.
• Potential exposure to infectious diseases and sharp instruments.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Primarily clinical setting with moderate noise levels.
• May be exposed to bloodborne pathogens, chemicals, unpleasant odors, and patients in distress.
• May occasionally be exposed to moving equipment, radiation, and combative patients.