Hybrid Patient Services Specialist Supervisor - CBC Angleton Pediatrics at UTMB Health

%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3ERequired Education / Experience%3C/span%3E%3C/b%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3EBachelor%26rsquo;s Degree and two years%26rsquo; experience or High School or equivalent and five years clerical or customer service experience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3EJob Summary%3C/span%3E%3C/b%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3EThe Patient Services Specialist Supervisor has advanced Patient Services Specialist skills and is an expert in independently maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating clerical and medical activities of a healthcare team, patient registration activities and facilitating access to UTMB services for new and returning patients.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3EEssential Job Functions / Supervisor Responsibilities%3C/span%3E%3C/b%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Assist manager with day-to-day operation of clinic(s).%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Supervises, directs, and evaluates Patient Services Specialist personnel.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Provides feedback to manager regarding Patient Services Specialist personnel.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26uuml;%26nbsp;%26nbsp;%3Cb%3ECustomer Service%3C/b%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-indent: -.25in; line-height: normal; background: white; margin: 0in 0in 0in 1.0in;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Provides high level customer service in all interactions with internal and external customers.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-indent: -.25in; line-height: normal; background: white; margin: 0in 0in 0in 1.0in;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Provides direct, professional, and knowledgeable interactions with patients, physicians, referral sources, and the treatment team.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-indent: -.25in; line-height: normal; background: white; margin: 0in 0in 0in 1.0in;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Answers always calls accurately and with exceptional customer service.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-indent: -.25in; line-height: normal; background: white; margin: 0in 0in 0in 1.0in;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Ensures caller%26rsquo;s needs are met and accurate information is obtained.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-indent: -.25in; line-height: normal; background: white; margin: 0in 0in 0in 1.0in;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Ensures calls are documented and triaged appropriately ensuring patient satisfaction and patient safety. Completes telephone encounter process if appropriate.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-indent: -.25in; line-height: normal; background: white; margin: 0in 0in 0in 1.0in;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Acts as patient advocate and liaisons with various departments to meet mutual goals.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-indent: -.25in; line-height: normal; background: white; margin: 0in 0in 0in 1.0in;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax and mail%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22text-indent: -.25in; line-height: normal; background: white; margin: 0in 0in 0in 1.0in;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Addresses concerns of patients, provides service recovery, and escalates issues as needed.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26uuml;%26nbsp;%26nbsp;%3Cb%3EScheduling%3C/b%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Applies the policies of the clinical entity to schedule appointments.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Coordinates financial counseling for day surgery%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Completes reminder calls to patients for scheduled appointments%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Educates patient/responsible parties regarding billing process and any additional financial responsibilities including third party benefits information.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Provides out of pocket cost estimates to patients%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Counsels%26rsquo; patients about unpaid bills.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Obtains future appointments at time of service for clinic follow-up, referrals, and ancillary services.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26uuml;%26nbsp;%26nbsp;%3Cb%3EArrival%3C/b%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Arrives patients and prepares paperwork/chart for visit.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Appropriately receipts all monies collected, tokens distributed, and deferments authorized.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26uuml;%26nbsp;%26nbsp;%3Cb%3ERegistration%3C/b%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Verifies, ensures eligibility, and pre-registers patients by obtaining patient demographics and third-party coverage(s) at every encounter.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Obtains and documents information required for third party reimbursement.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Ensures compliance with Medicare and third-party coverage.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Communicates with patient, referral source, UTMB physician and clinical staff regarding any obstacle to access or authorization.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26uuml;%26nbsp;%26nbsp;%3Cb%3EDisposition%3C/b%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Fully dispositions each patient within the designated timeline.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3EMarginal Or Periodic Job Functions%3C/span%3E%3C/b%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Performs related duties as required.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Reads all OSA Announcements and relevant communications relating to job duties.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Successfully completes competency-based training and testing on an annual basis.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Prioritizes and completes all work in an accurate, effective, and efficient manner.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Adheres to internal controls established for department.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Locks office and secures files containing money or confidential information when away from workstation. Properly disposes of printed patient information, logs off computer when leaving workstation and keeps passwords confidential.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Participates in team meetings/activities and supports the philosophy and goals of the team/department.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Works Independently.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Displays critical thinking.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; text-indent: -.25in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26middot;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;Able to triage problems.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cb%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3ESalary Range%3C/span%3E%3C/b%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22 style=%22margin-bottom: 0in; line-height: normal; background: white;%22%3E%3Cspan style=%22font-size: 10.0pt; font-family: %27Times New Roman%27,serif; mso-fareast-font-family: %27Times New Roman%27; color: black; mso-font-kerning: 0pt; mso-ligatures: none;%22%3EActual salary commensurate with experience.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%0A%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-size: 10.0pt; line-height: 107%; font-family: %27Times New Roman%27,serif;%22%3E%3Co:p%3E%26nbsp;%3C/o:p%3E%3C/span%3E%3C/p%3E

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

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For application assistance, please email [email protected] Representatives are available Monday through Friday from 8 a.m. to 5 p.m. CST.

 

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