Hybrid Departmental Specialist 13 (Grievance Specialist) at State of Michigan, MI

About the Department

The Incumbent serves as a subject matter expert in the area of prisoner/parolee grievance policy and procedure and Department policy and procedure in general.  The incumbent primary work is to respond to Step III prisoner/parolee grievances on behalf of the Director.  Essential to responding to Step III appeals is the thorough analysis of Step I and Step II grievance responses to assure compliance with policy and procedure, State statute and Administrative Rules of the Department.  The incumbent supplies a written Step III response that supports or corrects the decisions made at Steps I and II and presents a final disposition as the Step III response.  Frequent contact with field grievance coordinators, and occasionally the Warden’s office, is essential.  Additional responsibilities include training of grievance coordinators and providing input to ongoing grievance policy and procedure development based on practical experienced gained in the position.  Specific coverage areas are as follows:

CFA Correctional Facilities: Ionia, Macomb, Central Michigan, Mound, Parnall, Detroit Reentry Center, Saginaw, Special Alternative Incarceration Facility, St. Louis, Thumb and Woodland Center.

FOA/OPPS Metropolitan Territory: Central Area Outer District Parole Office, Lawton Are/ Detroit Metro District Parole, Northeastern Area/ Mt. Clemens Parole Office, Western Area/ Lincoln Park Parole Office.

Position Duties

Education
Possession of a bachelor's degree in any major.

Minimum Qualifications

Alternative experience qualifications of nonprofessional experience, previously identified by the appointing authority and approved by Civil Service, will be accepted as a substitute for the required classified, professional experience for the classification. The nonprofessional experience must be related to departmental programs and services that provide the required knowledge, skills, and abilities. Individuals appointed must possess the department-specific alternative experience for positions within that agency only.

Other Qualifications

Work Location: This position is located in Lansing, Michigan and will require reporting in person for the first two weeks. After the initial training period, a hybrid work schedule may be approved that will allow work to be performed remotely up to 50% of the time with the other 50% of the work being performed in-person in Lansing.

Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed may be notified of the results. 

New hires to the MDOC along with previous MDOC employees that are returning after being away from the department for more than two years will complete Non-Custody New Employee Training (NCNET) either 40 hours or 80 hours of initial in-person training based on their level of offender contact and job classification. All new employees will complete additional online training to successfully complete their non-custody new employee training.
 
Employment in the state classified service demands a high degree of loyalty and imposes high ethical standards on employees to ensure the integrity of state government and maintain effective services. All employees must meet these ethical standards, and all appointing authorities are obligated to enforce these ethical standards.
As part of this effort all employees are required to report any possible conflict of interest, please review the information and be prepared to respond to questions related to the information in your application. Ethical Standards and Conduct ( Note: you do not need to fill out the form)
 
Certain positions may require a criminal history background check. To review the conditions of State of Michigan Employment, please click here.
 
The Department of Corrections may screen out job applicants who have been convicted of a felony in accordance with Public Act 191 of 2017. Applicants who have been convicted of a misdemeanor or felony are ineligible for employment with the Department of Corrections until satisfactory completion of any sentence imposed, including parole or probation.

All required documents must be attached and submitted at the time of application for further consideration. Applications must be submitted through NEOGOV to be considered.
 
Interested applicants who are attaching transcripts must attach a copy of your official college transcripts indicating the specific type of degree earned and the conferred/graduation date. (Un-official or web-based transcripts will not be accepted.) More information regarding what constitutes an official transcript can be found here. If you have questions or need assistance uploading and/or attaching your documents, please call the Office of Career Services toll free at 1-800-788-1766.