Hybrid Welcome Center Graduate Intern at Virginia Wesleyan University

This position provides general office support with a variety of clerical activities and related tasks. The Welcome Center Graduate Intern will be responsible for providing direct or indirect assistance to other offices/departments with student records, assist in the processing of applications, participate in the generation of direct mail to prospective students, answering incoming calls, directing calls to appropriate personnel, flow of correspondence, requisition of supplies as well as additional clerical duties. He/she is part of the team responsible for the recruitment of new students and will work collaboratively with others on campus to achieve the enrollment and net revenue targets established by the Cabinet.

Duties and responsibilities

• Participate in the generation of direct mail to prospective students. 
• Retrieve documents from College Board, E-Script, Parchment and other electronic services.
• Deals with queries from campus personnel and the general public.
• Answers telephones and directs the caller to the appropriate campus office or personnel. Will transfer a caller to staff member’s voice mailbox when they are unavailable.
• Provides callers with information such as campus address, event and tour information, phone and fax numbers of other campus offices, and other related information.
• Takes and retrieves messages for various personnel.
• Receives and assists visitors to the Center for Enrollment. 
• Monitors the office’s general email account.
• Reviews and updates new applications in database daily
• Updates calendar with tour guest information and adds coaches to appointments as needed. 
• Updates Welcome sheet in lobby daily.
• Prepares tour guest documents and sets out packages for daily campus tours.
• Takes over-the-counter deposits and hands out lunch tickets and bookstore coupons as needed.
• Facilitates the ordering, receiving, stocking, and distribution of office supplies.
• Tidies and maintains the reception area.
• Assists with overflow work from other support staff as needed.
• Assists with special projects as assigned.
• Other duties as assigned.

Qualifications

Education: Bachelor’s Degree required. 

Experience: Two years of office experience preferred. 

Must have proficiency with computers and numerous software packages, including spreadsheets, databases, and presentation software

• Excellent organization and time-management skills
• Exemplary written and oral communication and proofreading skills
• Ability to work on multiple projects with varying timelines simultaneously 
• Ability to operate general office equipment

Company