Since 2015, we’ve empowered entrepreneurs with over £13 bn in funding, fuelling the creation of 56,000+ jobs and 34,000+ new homes across the UK and US. At OakNorth, we’re on a mission to help ambitious businesses thrive—and our Client Onboarding team is at the heart of that journey.
This is more than just another job at a bank. It’s a unique opportunity to join a fast-growing, high-impact organisation that’s known for challenging the status quo.
We’re not looking for cogs in a machine—we want self-starters, bold thinkers, and ambitious builders who are ready to forge their own career path while supporting some of the most inspiring business leaders in the UK.
As a Client Onboarding Associate, you’ll play a vital role in delivering an exceptional experience to every new client—ensuring they’re onboarded efficiently, compliantly, and with a level of service that sets us apart. You’ll combine regulatory rigour with a genuine commitment to making every interaction count.
Responsibilities:
Conduct AML CDD reviews on new and existing lending customers by collating information from online company registers, company information providers, public sources and using internal systems and screening tools, to verify the identity and beneficial ownership/control of customers, identifying any higher risk factors and completing a full risk assessment on each customer.
Conducting screening of clients to identify any links to PEPs, sanctions, adverse media and financial crime or reputational risk
Communicate & collaborate effectively with customers of OakNorth and internal stakeholder to ensure we are delivering Customer Delight.
Manage customer expectations through effective communication skills whilst also ensure we are working at speed and maintaining Momentum
Operate in line with the Bank's Risk Management framework and relevant risk and compliance policies and procedures, ensuring appropriate and timely escalation of any concerns to their line manager.
Identify areas for improving processes to deliver improved efficiency in the AML CDD process
Carry out BAU / ad hoc administrative tasks.
Leverage GenAI tools to increase productivity and enhance decision-making processes within the role
Keep up to date with and develop a broad knowledge of upcoming changes in regulations, internal policies and latest developments in financial crime learning
Requirements:
Essential to be educated to degree level in a relevant subject (i.e. law, finance, business studies) or relevant industry experience in an AML/CDD role
Desirable to be studying towards an AML qualification
Experience working in the financial service sector and experience of AML/KYC, CDD/EDD
Awareness of financial service firms’ obligations in respect of financial crime prevention.
An understanding of, and experience of working with different corporate structures across different jurisdictions
Proven experience in a CDD/AML role, with strong practical knowledge of relevant AML and CDD regulatory requirements
Strong analytical skills and ability to work well under pressure
Self-motivated and results focused
Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues clearly and concisely.
A team player with a positive, supportive, and engaged approach to change.
Excellent time management skills and able to prioritise workloads to meet agreed deadlines.
Ability to build strong professional relationships at all levels and represent OakNorth effectively.
Desire to go the extra mile to delight our customers.
Benefits & Perks:
Equity. We want people to have a stake in the business so that all our interests are aligned.
25 days holiday
Personalized benefits – opt-in to what matters to you
Subsidised Private Medical Insurance with Bupa
Enhanced maternity and paternity leave
Wellbeing and social events
In-house Barista Bar in London office
Support causes that matter to you – Volunteering time off
Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
These cookies are necessary for the website to function and cannot be turned off in our systems. You can set your browser to block these cookies, but then some parts of the website might not work.
Security
User experience
Target group oriented cookies
These cookies are set through our website by our advertising partners. They may be used by these companies to profile your interests and show you relevant advertising elsewhere.
Google Analytics
Google Ads
We use cookies
🍪
Our website uses cookies and similar technologies to personalize content, optimize the user experience and to indvidualize and evaluate advertising. By clicking Okay or activating an option in the cookie settings, you agree to this.
The best remote jobs via email
Join 5'000+ people getting weekly alerts with remote jobs!
