Hybrid Assistant General Manager | Hyatt Place Lansing East at CSM Corporation

What You’ll Do:

• Drive Operational Excellence: Oversee the daily operations of all departments, ensuring efficiency, brand standards, and a consistent commitment to quality.
• Deliver Exceptional Guest Experiences: Anticipate guest needs, address concerns proactively, and create memorable moments that inspire guest loyalty.
• Collaborate for Success: Partner with the General Manager and Sales teams to align strategies, meet revenue goals, and support group accounts.
• Lead and Empower Teams: Inspire and develop associates through hands-on leadership, effective coaching, and a focus on continuous improvement.
• Maximize Profitability: Manage budgets, expenses, and procurement while identifying opportunities to improve operational efficiencies.
• Uphold Safety and Standards: Ensure compliance with local, state, and federal regulations, as well as corporate safety policies, while maintaining a clean and secure environment for guests and staff.

What You’ll Bring:

• Leadership Experience: 3-5+ years of progressive hotel management experience, including F&B oversight, with a proven ability to manage multiple priorities and inspire teams in a fast-paced environment.
• Strategic Thinker: Strong decision-making, problem-solving, and organizational skills with a focus on long-term success.
• Exceptional Communication: Outstanding written and verbal communication skills to effectively connect with guests, team members, and stakeholders.
• Passion for Service: A guest-first mentality with a commitment to upholding the highest standards of hospitality.

Why Join Us?

At CSM Corporation, we don’t just offer a job—we offer a career. As a valued leader, you’ll have access to:

• Growth Opportunities: Clear pathways for career advancement within CSM's expansive portfolio.
• Dynamic Environment: A collaborative and innovative workplace where your ideas are valued.
• Rewarding Work: Competitive compensation, benefits, and recognition programs designed to celebrate your success.

Step into a role where your contributions directly impact the success of our hotel, our team, and your career. Together, let’s deliver exceptional experiences and build a brighter future in hospitality.

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [email protected].