Hybrid Performing Arts/Box Office Technician at Chaffey College, CA

About the Department

Position Duties

• May collaborate with the faculty, staff, and dean in the Arts, Communication and Design ACC and with Marketing to develop publicity campaigns and to promote School and campus-wide events.
• Work closely with the dean and Marketing in the production of radio, television, newspaper and other promotional material.
• May work closely with Marketing in the designs of advertising copy and advertise events in multiple platforms to facilitate attendance.
• Work with the faculty, staff, and dean to promote special events, manage ticket availability, and oversee season ticket and other promotional programs.
• Receive and process counter, phone, web, online, and mail ticket orders/distribution.
• Maintain and oversee printed and online ticketing systems/laptop computers.
• Reconcile cash sales/receipts and follow through with Accounting Services for the depositing of funds accordingly.
• Oversee concessions and associated budgets.
• Train ushers, establish usher protocols, and oversee student workers assisting with the front of house.
• Facilitate and manage the front of house, including coordinating with directors, stage managers, and Theater staff.
• Perform duties for dean's office, such as answering phones, helping students, filing, copying, delivering office mail, preparing absence reports, and assisting with time sheets .
• Other related duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Any combination of education, training, and experience that provides the required knowledge, skills, and abilities specific to this position.
• Demonstrated evidence of sensitivity to and understanding of the diverse academic, socioeconomic cultural, disability, gender identity, sexual orientation, and ethnic backgrounds in a community college environment.

• Develop and implement Box Office operations.
• Operate modern cash registers and office equipment.
• Establish priorities, work under pressure to meet deadlines, organize and handle a variety of projects simultaneously.
• Work with Marketing in the production and printing of publications and promotional materials in an effective and appropriate manner.
• Reconcile cash accounts.
• Effectively use current technology, including online ticketing systems, website maintenance, and social media advertisements; learn and adapt to changing technology.
• Proficient use of word processing programs and office technology (Word, Excel, etc.)
• Communicate effectively in English; write, edit, and proof written copy for publications, broadcast, and other media outlets; and follow and give oral and written directions.
• Communicate effectively with a wide variety of people and to establish and maintain cooperative working relationships with persons contacted in the course of performing assigned duties.

• Front of house activities and operations.
• Generally accepted office practices, procedures, and equipment including computers and standard office applications.
• Current technology including modern cash registers, online ticketing systems, website maintenance, and social media.
• Basic arithmetic
• Cash handling procedures including receipting, accountability, deposits, and security.

• Two (2) years of experience that demonstrates comprehensive knowledge of front of house activities and operations.
• Associate degree in Communications or the Performing Arts.
• One (1) year of experience using generally accepted office practices and equipment.

Other Qualifications

• Cover Letter
• Resume
• Copy of college level transcripts (if you are using education to meet the qualifications) (Photocopies or computer printouts are acceptable. Copies of diplomas/degrees are NOT acceptable in lieu of transcripts. International transcripts must be transcribed and evaluated in English by a bona fide evaluation service. Official sealed transcripts will be required upon hire.)