Hybrid Marketing and Outreach Coordinator - Board of Ethics at City of Detroit, MI

About the Department

Serves at the will of the Detroit Board of Ethics and is under general supervision of the Executive Director of the Detroit Board of Ethics, performs technical work related to the design, development, and implementation of a comprehensive agency training program; is responsible for designing, developing, maintaining and implementing a comprehensive agency training program in a large municipal government agency. Helps to drive the digital marketing strategy on the Board’s website and other social media channels.  Additional responsibilities include posting, monitoring, and reporting activity on applicable platforms while staying abreast of emerging trends.

Position Duties

1. Develops, designs, and implements training programs.
2. Plans, organizes, schedules, and reviews the work of subordinates engaged in related activities.
3. Presents training to public servants of all levels.
4. Updates training applications and software as needed.
5. Conducts or supervises needs assessments and program design.
6. Compiles training schedules to ensure maximum exposure of employees.
7. Processes training requests and assists in scheduling employees.
8. Prepares and administers pre-tests and post-tests.
9. Ensures the quality and content validity of training programs.
10. Reviews program revisions developed by staff.
11. Creates program revisions as needed.
12. Maintains certification in specialized or complex training.
13. Evaluates contractual training proposals and makes detailed recommendations to superiors.
14. Prepares detailed reports of costs and expenditures.
15. Compiles information for inclusion in budget requests.
16. May act as program manager or team leader on projects.
17. Monitor the Board of Ethics website and social media accounts for concerns and inquiries; respond to constituents, route posts or tweets to other staff for follow-up when necessary, and ensure issues are addressed.
18. Develop and implement tactics for communicating using digital media tools ensuring alignment with the overall social media strategy.
19. Attend events as assigned to cover on social media.
20. Produce original content such as posts, graphics, or videos for social media.
21. Learn the overall digital and communications strategy of the City of Detroit social media platforms.
22. Report on social media and digital performance.
23. Share relevant news stories to City website.

Minimum Qualifications

Completed a bachelor’s degree in instructional technology, vocational education, administration, human resources management, vocational guidance and counseling, or a closely related field

Four years of experience in instructional technology, vocational education, administration, human resources management, vocational guidance and counseling, or a closely related field

Four (4) years of experience in social media content management, website management, multimedia, or a related field.

Equivalent combinations of education and experience may be substituted to meet the education and experience requirements of this position.

Other Qualifications