Hybrid Call Center Agent(ASAP) at Hustle Notice Biz
Hustle Notice Biz · Columbus, United States Of America · Hybrid
- Junior
- Office in Columbus
Call Center Agent(ASAP)
Location: Columbus, OH
Employment Type: Full-Time
Salary Range: $35.500 - $42.000 yearly (based on experience)
Employment Type: Full-Time
Salary Range: $35.500 - $42.000 yearly (based on experience)
Position Overview
We are seeking an enthusiastic and dedicated individual to join our team as an Entry Level Customer Service Call Center Agent. This is an exciting opportunity for someone who is looking to kickstart their career in customer service and communications. As a vital part of our call center operations, you will be the first point of contact for our customers, addressing their inquiries, resolving issues, and ensuring a positive experience with our brand.
Key Responsibilities
- Handle inbound and outbound calls in a professional manner.
- Provide accurate information and support to customers regarding products and services.
- Resolve customer issues and complaints effectively and efficiently.
- Document customer interactions and maintain detailed records of customer issues and resolutions.
- Collaborate with team members to improve overall customer satisfaction.
- Follow up with customers to ensure their inquiries and issues have been addressed to their satisfaction.
Skills, Knowledge and Expertise
- High school diploma or equivalent; some college experience preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and handle various tasks simultaneously.
- Familiarity with computer systems and basic software applications.
- A positive attitude and a willingness to learn.
Benefits
- Comprehensive health insurance (medical, dental, and vision).
- 401(k) retirement plan with company match.
- Paid time off, including vacation, sick days, and holidays.
- Professional development and training opportunities.
- Employee wellness programs and resources.
- Flexible work environment with a focus on work-life balance.
