- Senior
- Office in Pune
Your role
• Provide projects support for the Red Hat Enterprise Linux and Solaris distributed infrastructure, preferably worked in Storage Migration especially NAS, DC Exit, OS Migration, Unix estate wide remediation projects and BCM/Isolation tests, Power down activities.
• Provide global production support for the Unix distributed infrastructure while on shift. Address incidents picked up by the monitoring systems alerting on global Unix infrastructure within a timely manner, Resolve problem tickets allocated to team on central management tools (e.g. SNOW), Implement requests for service as generated in manual and automated ticketing systems (e.g. SNOW, etc)
• Regular verbal and written communication with business partners and other support teams to clarify details of incidents or service requests to maintain production stability and meet established SLA’s.
• Operational knowledge of key technologies, such as RHEL 6/7/8, Oracle Solaris 10/11, SAN/NAS storage, autofs, NFS, SVM/LVM/VxVM, VCS/Sun Cluster/RHCS, Commvault, Blade technology
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Join us
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
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Your team
Your expertise
• Basic understanding of the Banking and Finance industries with previous job experience a plus. Exposure to enterprise environment ITIL based processes know-how , Issue Management and effective escalation management , Global User support exposure
• Familiar with Agile and SRE practices
• Experience in Automation, TOIL reduction and Observability dashboards using tools like Amelia, Powerbi etc
• Understanding and working knowledge of Cloud / Virtualization Technologies and cloud concepts, preferably in Azure.
• Strong OS troubleshooting skills in a distributed computing environment
• Solid knowledge in NFS, Networking, SAN/NAS technologies.
• Strong in Infrastructure as code technologies , Puppet /Chef/Ansible.
• Basic configuration knowledge of Oracle SPARC, IBM blade, Lenovo, Dell and HP servers
• Can Code in languages like Python, Java Scripting, Shell scripting, following SDLC
• Usage of tools like Gitlab, Jenkins, Service Now
• Understanding and working knowledge of authentication and naming services, including NIS, LDAP with Kerberos, Centrify, CyberArk, Power Broker, DNS, NTP, etc
• Should be able to collaborate globally with the business, vendor consultants, support groups, IT Infrastructure departments and other UBS business units
About us
We have a presence in all major financial centers in more than 50 countries.