Hybrid Associate Hospitality Leader at Restoration Hardware Enterprise
Restoration Hardware Enterprise · Paris, France · Hybrid
- Professional
- Office in Paris
- Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH’s dining room service standards and support their professional growth
- Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH’s vision
- Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary
- Engage with and act as a resource for our guests and Team Members in order to create a seamless experience
- Support the Hospitality Leader with driving RH’s financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue
- Create strategic team schedules to optimize our business while also elevating our client experience
- Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment
- 3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience
- Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning
- Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication
- Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership
- Proficiency in English is required due to the international nature of our business and the need to communicate with global teams
- Frequently moving and lifting items up to 25 kgs, while utilizing appropriate equipment and following safety guidelines
- Work standing and walking for extended periods of time