Hybrid Food & Beverage Banquet Manager at Copperleaf Golf Club Community Association Inc

We are seeking an experienced and highly organized Food & Beverage Banquets Manager to lead all aspects of banquet operations, including weddings, golf tournaments, corporate events, and private functions. This role involves coordinating with club members, overseeing set-up and service, managing staff, and ensuring exceptional guest experiences are provided from planning through execution.

Tasks/Duties:

· Plan and manage logistics for private events, including weddings, golf outings, luncheons, banquets, meetings, and club-sponsored events

· Coordinate events setup, service flow and breakdown for all banquet functions.

· Collaborate with the Director of Food & Beverage and Executive Chef to develop banquet packages and pricing.

· Support budget and revenue goals through effective cost management of events.

· Collaborate with the Communications & Marketing Director for internal Club events announcements.

· Assist in Food & Beverage marketing for Banquets & Events. 

· Maintain an accurate event calendar and track all bookings, and BEOs.

· Collaborate with the accounting team on all events deposits.

· Work closely with the Food & Beverage Management and Executive Chef to ensure seamless event execution. 

· Participate in pre-and post-event meetings to evaluate success and implement improvements.

· Collaborate with the Food & Beverage Management team through daily operations as needed.

· Maintains open lines of communication with members throughout the event planning process.

· Addressing Client concerns and ability to resolve any issues that arise.

· Creating a positive and memorable experience for members and guests.

· Assist staff on the floor with daily open service operations.

· Must be able to provide a quick response time to all members and guests within 24 hours.

Staff Supervision:

· Schedules Staff based on events and banquet needs.

· Lead pre-event meetings and post-event meetings with staff.

· Supports staff in daily operations on the open service floor.

· Aids staff with members issues 

· Must have 2 years of experience, preferably in hospitality or fine dining.

· Must have basic knowledge of customer service principles.

· Must possess a friendly, outgoing and Attentive attitude.

· Must know and apply basic math skills.

· Computer experience preferred

· Strong organizational skills

· Excellent interpersonal skills

· Proficiency with BEO systems and Knowledge of POS systems (e.g. Club-essential is Preferred)

· Ability to work flexible hours, Mornings, Evenings, Weekends and holidays

· Ability to lift up to 50 lbs. and work long hours on your feet during events

Skills and Attributes:

· Customer service orientation

· Good personal hygiene

· Listening comprehension: Ability to listen and understand

· Friendly, cheerful, and courteous demeanor

Physical/Environmental Demands: 

· Bending and reaching and wiping are all requirements

· Walks or stands 100% of shift