Hybrid YHIC - Contact Center Dispatcher at Great Day Improvements: A Family of Brands
Great Day Improvements: A Family of Brands · Waite Park, United States Of America · Hybrid
- Office in Waite Park
Overview:
YHIC- Contact Center Dispatcher
Your Home Improvement Company is looking for a full-time Dispatcher in our marketing room. Must be willing to work Monday through Friday, 12:00PM-9PM. Experience from a call room is preferred, but not necessary, as we will be willing to train the right Candidate. Pay is $18.00/hour plus bonuses.
Responsibilities:As a Dispatcher, your responsibilities will include:
- Assigning confirmed appointments to ensure sales team efficiency.
- Making prompt, informed decisions to address challenges and provide solutions.
- Effectively multitasking and prioritizing tasks to support daily operations.
- Demonstrating strong forecasting and planning capabilities.
- Utilizing data entry skills to navigate and update our computer system.
To excel in this role, you will need:
- A high school diploma or equivalent.
- Proven experience as a dispatcher or in a related role.
- Strong Customer Experience skills
- Proficiency in typing and data entry.
- A strong knowledge of the Tampa Bay area and surrounding regions.
- Fluency in English, both written and verbal.
- Excellent organizational and multitasking skills.
- Active listening skills and exceptional verbal communication.
- Strong character, critical thinking abilities, and sound judgment.
- The ability to thrive under pressure.
What We Offer
- Competitive salary with bonus opportunities.
- Comprehensive benefits package, including medical, dental, vision, PTO, life insurance, and disability after 90 days of full-time employment.
- Health and Wellness Program.
- Employee discounts.
- Opportunities for career advancement through our promote-from-within culture.
- Schedule 12:30pm - 9:30pm Monday - Friday
Your Home Improvement Company is an Equal Employment Opportunity Employer
#INDHPAO
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