Hybrid Infrastructure Administrator at Impulse Space
Impulse Space · Boulder, United States Of America · Hybrid
- Senior
- Office in Boulder
Impulse Space is seeking a hands-on Infrastructure Administrator to serve as the primary on-site IT lead at one of our locations. This hybrid role blends L1 through L3 technical support with hands-on infrastructure administration, requiring both excellent customer service and strong systems expertise.
You will be the first and often only person responding to IT needs at the site, from helping users reset passwords to managing cloud infrastructure, network gear, and compliance-aligned systems. This is a high-trust, high-autonomy role ideal for someone who thrives in a fast-moving, mission-driven aerospace environment.
Responsibilities
- On-Site Support and IT Operations
- Serve as the first line of defense for all local IT issues, providing L1 to L3 support across Windows, macOS, and Linux endpoints
- Deliver exceptional in-person support for day-to-day issues, including hardware, software, printing, and connectivity
- Provide white-glove support to executives and key stakeholders
- Handle new hire onboarding and offboarding, including device setup, account provisioning, and access configuration
- Maintain and curate documentation and internal knowledge base articles
- Infrastructure and Systems
- Deploy, configure, and maintain on-prem and cloud infrastructure (VMware, Azure, AWS)
- Implement and manage Infrastructure as Code (IaC) using tools like Terraform
- Monitor and troubleshoot network systems, VPNs, and endpoint performance
- Support integration and automation across IT systems, apps, and platforms
- Own and manage backup systems and disaster recovery plans
- Support privileged access management and contribute to zero-trust architecture enforcement
- Security and Compliance Support
- Operate IT systems in alignment with CMMC, NIST 800-171, and ITAR practices
- Implement and maintain monitoring and alerting systems (e.g., PRTG, Nagios)
- Coordinate with IT leadership and Security on incident response, endpoint security, and logging
- Assist with audit prep, hardware inventory, and vendor coordination
Minimum Qualifications
- 5+ years of experience providing hands-on L1–L3 technical support in a professional environment
- Experience managing and troubleshooting systems across Windows, macOS, and Linux
- Experience working with Microsoft 365, Intune, and Entra ID (Azure AD)
- Experience with Infrastructure as Code (Terraform, or similar)
- Experience supporting VMware, Azure, or AWS environments
- Familiarity with endpoint management, backups, and network hardware (switches, firewalls, APs)
- Experience troubleshooting, documentation, and customer service skills
Preferred Skills and Experience
- Bachelor’s degree in Computer Science, Information Systems, or related field
- Experience supporting classified or regulated environments (CMMC, ITAR, NIST 800-171)
- Demonstrated experience managing local IT infrastructure in a solo capacity or at a remote site
- Experience with facilities build-outs, cable or fiber installations, and lab infrastructure support
- Demonstrated experience of zero trust, endpoint hardening, and identity access controls
Additional Information:
Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
Compensation bands are determined by role, level, location, and alignment with market data. Individual level and base pay is determined on a case-by-case basis and may vary based on job-related skills, education, experience, technical capabilities and internal equity. In addition to base salary, for full-time hires, you may also be eligible for long-term incentives, in the form of stock options, and access to medical, vision & dental coverage as well as access to a 401(k) retirement plan.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
Impulse Space is an Equal Opportunity Employer; employment with Impulse Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
