Hybrid Leasing Consultant - Plaza at Pinnacle Hills at 2B Residential
2B Residential · Rogers, United States Of America · Hybrid
- Junior
- Office in Rogers
- Medical
- Dental
- Vision
- Company-Paid Short Term/Long Term Disability
- Company-Paid Life Insurance
- Paid Time Off - Vacation, sick time, personal days, paid holidays
- Employee Stock Ownership
- 401(k)
- Sabbatical Program
You know what it takes to make people feel at home. You’re accustomed to delivering an unexpected level of service. You’re smart, can think on your feet – and you’re looking for a new challenge. You’re exactly the kind of person who will fit in as part of the team at 2B Residential.
The Leasing Consultant will work full-time hours with some weekend shifts required. This position is responsible for coordinating activities related to apartment rentals, move-ins and move-outs, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.
- Greet residents and host tours for prospects, follow up of guest cards
- Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
- Answer and distribute incoming calls and messages throughout day
- Receive and distribute all incoming mail
- Occasionally assist with planning, and hosting after hours resident events
- Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
- Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
- Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
- Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
- Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
- Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
- Ensure all open and close procedures are completed daily
- Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
- Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
- Assist with processing work order requests for residents and ensure work is completed in a timely manner
- Occasionally assist with planning and hosting after hours resident events
- Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
- Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
One (1) year of previous leasing experience is preferred; one (1) year of previous residential leasing experience with Yardi is preferred.
Must have a valid driver's license/automobile insurance and reliable transportation.
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