ManTech seeks a motivated, career and customer-oriented End User Device/Network Technician to join our team in Wahiawa, HI. The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms.Responsibilities include but are not limited to:Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work.Supports refresh, modernization, projects, and Service Task Order activities as required.Follows proper processes of equipment classification and sanitization.Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment.Works all of the above requirements within Service Level Agreement time windows.Travels to support other locations within the area as needed up to 25% travel requiredMinimum Qualifications:1+ years of hands-on experience in IT hardware support.Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security + *Must attain within 6 months.Experience in or willingness to learn installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices.Customer facing experience.Preferred Qualifications:Experience supporting CAN networking requirements.Experience with a ticketing system, preferably ServiceNow.Quality cabling skills in installation, splicing, and fabrication.Clearance Requirements:Must have a current/active TS/SCI w/ PolyPhysical Requirements:Maintains a regular sedentary position, attends meeting both virtually and in person, constantly positions self to maintain computers in the lab, including under the desks and in the server closet and must be willing to travel as needed to support operational demands.
These cookies are necessary for the website to function and cannot be turned off in our systems. You can set your browser to block these cookies, but then some parts of the website might not work.
Security
User experience
Target group oriented cookies
These cookies are set through our website by our advertising partners. They may be used by these companies to profile your interests and show you relevant advertising elsewhere.
Google Analytics
Google Ads
We use cookies
🍪
Our website uses cookies and similar technologies to personalize content, optimize the user experience and to indvidualize and evaluate advertising. By clicking Okay or activating an option in the cookie settings, you agree to this.
The best remote jobs via email
Join 5'000+ people getting weekly alerts with remote jobs!