Hybrid Recovery Support Navigator at Behavioral Health Network (BHN)

Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recently recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a dedicated and compassionate Recovery Support Navigator to join our team in Springfield, helping individuals access recovery treatment and essential community resources.

What You’ll Do:

As a Recovery Support Navigator in BHN’s SOR (State Opioid Response) program, you will play a key role in connecting individuals with substance use disorders to vital support services. You will collaborate with local emergency departments, office-based opioid treatment providers, and our Mobile Methadone Unit to offer wraparound support that addresses both clinical and social determinants of health.

Responsibilities Include:

• Collaborate with individuals to create a recovery-oriented plan of safe care
• Connect individuals with services for housing, healthcare, income, mental health, and substance use treatment
• Provide referrals to community agencies and coordinate support for sustained recovery
• Assist with temporary transportation and help clients secure long-term transportation resources
• Facilitate linkage to insurance-eligible care coordination
• Work closely with Mobile Methadone Unit staff and local treatment providers to coordinate care
• Partner with Recovery Coaches to ensure cohesive service delivery

Who You Are:

• High School Diploma or GED required; Bachelor’s degree in a related field preferred
• CADAC, LADC, or Community Health Worker Certificate is a plus
• 3–5 years of experience working with community-based substance use recovery programs
• Strong communication, coordination, and time management skills
• Proficient with basic computer and electronic communication systems
• Bilingual candidates strongly encouraged to apply
• Valid driver’s license and reliable transportation required

What We Offer:

• Mission-Driven Work – Join a team dedicated to promoting wellness and recovery
• Team Support – Work within a collaborative and person-centered care environment
• Career Growth – Opportunities for professional development and continued learning
• Competitive Benefits – Generous PTO, health/dental insurance, and tuition assistance
• Recognized Employer – Proud to be both a Certified Great Place to Work and a Top 10 Employer in MA

We Hire for Purpose!
Since 1938, BHN has delivered high-quality, affordable, and culturally responsive behavioral health care. We serve individuals and families across Western Massachusetts with compassion and dedication.

How to Apply:
If you’re passionate about supporting recovery and improving lives, we want to hear from you! Click "Apply for Job" below or visit www.bhnworks.org to apply.