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Hybrid Racing Ambassador at GLOBAL GAMING SOLUTIONS LLC

GLOBAL GAMING SOLUTIONS LLC · Grand Prairie, United States Of America · Hybrid

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Job Details

Job Location:    GRAND PRAIRIE, TX
Position Type:    Seasonal
Education Level:    High School
Salary Range:    Undisclosed
Travel Percentage:    None
Job Category:    Marketing

Description

General Definition:

  • Responsible for providing customers with racing information.

Essential Job Functions:     

  • Basic knowledge of horse racing related information required.
  • Basic computer skills required for those with LSP Bet and/or SmartButton access.
  • Dependability and good attendance required.
  • Ability to meet company standards of performance and safety.
  • Ability to follow company policies and procedures.
  • May be required to work evenings, weekends and holidays as scheduled.
  • Other duties as assigned.

Qualifications


Education:

  •  High school diploma or GED, or 2 year related experience and/or training; or combination

Knowledge, Skills and Abilities:

  • Knowledge of horseracing and/or pari-mutuel wagering helpful.
  • 2 years of customer service experience required. 
  • Ability to intercede in customer/team members disputes in a professional, ethical manner. 
  • Bilingual skills helpful.
  • Able to perform each essential duty satisfactorily.
  • Basic math and cash handling skills.
  • Excellent oral communication skills required, including problem-solving and conflict resolution.
  • Ability to interact positively with employees and the general public.
  • Ability to enter racing details in terminal quickly and accurately.
  • Ability to work with minimum supervision
  • Ability to prioritize, multi task and be flexible.
  • Ability to work as part of a team; work with interruptions; and work with detailed information/data

Training:       

  • 2 year related experience and/or training; or combination

Licenses/Certifications/Other:

  • Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions
  • Texas Racing Commission License (TXRC)

Physical Requirements

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Strength:
    • Sedentary to medium workload
    • Stand, sit and walk consistently
    • Will be required to lift up to or over 20lbs or exert occasionally over 50lbs
  • Movement:
    • Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
    • Will use office equipment
    • Driving motor vehicles as needed
  • Auditory:
    • Frequently speak and articulate
    • Noise levels will be varied from moderate to heavy machinery
  • Environmental:
    • Exposure to weather and extreme elements are minimal
    • Minimal exposure in close proximity to horses
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