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Hybrid Senior Workplace Experience Coordinator at Electronic Arts

Electronic Arts · Austin, United States Of America · Hybrid

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Austin TX - OnsiteRelocation is not supported for this role. The Senior Workplace Experience Coordinator is responsible for creating a welcoming, efficient, and engaging office environment. They help support workplace operations and vendor relationships, work with a sense of urgency and strive to assist the Austin site in creating the very best and well-kept environment possible to attract and retain passionate team members and help produce and support the best games. You will report to the Director, Workplace Experience and work onsite. Key ResponsibilitiesEmployee ExperiencePlan and implement office engagement initiativesCultivate relationships with local stakeholders and cross-functional teams to drive site cultureSupport the onsite company store with inventory management and merchandise ordering Manage onsite food program initiatives Drive site communications including newsletters, internal intranet pages, and Slack channelsOffice OperationsAssist Workplace Experience manager in daily operations of the officeService Now Ticket Management: Review, respond to, or assign helptickets to the appropriate channelLiaise with building management, janitorial staff, and security teamsFacilities & Vendor ManagementHelp coordinate preventive maintenance and repairsSupport tracking operational budgets Manage engagement initiatives with vendorsSafety & Space PlanningPartner with our Global Health Office and Workplace Experience manager on emergency preparedness and site safety initiativesSupport space planning and workplace onboarding efforts QualificationsYou have 2+ years of experience in office coordination, facilities, or workplace operationsYou are proficient in workplace software (e.g., Google Apps, Mailchimp, Bright Author)You are experienced with event planning and vendor managementYou are comfortable with new technologies and digital toolsYou are warm, engaging demeanor with a customer-first mindset
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