Hybrid 8691 - Program/Services Coordinator II - Public Health (Health & Human Services) at Jackson County, OR

About the Department

Jackson County Employment Opportunity.

This position plays a vital role in advancing the mission of Jackson County Public Health by supporting the successful implementation and ongoing optimization of a new Electronic Health Records (EHR) system within Public Health. The individual in this role will directly contribute to improving population health outcomes by ensuring that staff are equipped with a reliable, integrated system to document and share critical health information.

This is an exciting opportunity for someone who values innovation, technology, and public service. The position offers the chance to lead department-wide projects, support cross-program collaboration, and influence the development of workflows and policies that will shape the future of digital health at the local level. With a strong focus on professional growth, systems thinking, and practical impact, this role is ideal for candidates who are eager to apply informatics expertise in a fast-evolving public health environment.

Jackson County strives to recruit, hire and retain the best employees!

Position Duties

• Prior clinical experience to support understanding of documentation workflows and end-user needs across public health programs.
• Experience with Electronic Health Record (EHR) systems, with a strong preference for EPIC experience.
• Proficiency with software tools, including data management and project tracking systems.
• Strong project management skills; certification preferred or willingness to obtain within six months of hire.
• Patience and clear communication skills for training and supporting staff on new systems.
• Supportive approach to change management and user adoption.
• Availability to assist with go-live efforts and occasional after-hours troubleshooting or training during implementation phases.
• Pass a criminal background check prior to hire. 
• Submit an acceptable DMV certified court print prior to hire. click on the following link to review Jackson County's requirements for an acceptable driving record.  

• Pass a pre-employment drug screen, which includes screening for Marijuana. Click on the link to review Jackson County's Drug-Free Workplace Policy.

Minimum Qualifications

I.    Position Summary

Develops, coordinates, organizes, evaluates and reviews moderate to larger-sized programs, projects, and services; and, provides monitoring and promotion for the program/project/service. Performs a full range of complex analytical tasks and within a framework of established procedures with only occasional instruction or assistance and work is normally reviewed only upon completion and for overall results. 

II.   Examples of Essential Position Duties (The following duties represent some of the principal job duties; however, they are not all-inclusive. Other duties may be required or assigned.)

• Plans, develops, coordinates and implements moderate to larger sized programs/projects/services; implements program plans and monitors effectiveness and evaluates outcomes; performs program analysis of fiscal, administrative, and operational activities.
• Develops and coordinates resources and support; recruits, screens, trains and monitors volunteers for programs as necessary.
• Researches and compiles data and statistical information, analyzes data, establishes program performance benchmarks; summarizes data and prepares written and oral reports; presents information about the program, data and results to appropriate groups; maintains records.
• Participates in the development of the program budget; tracks revenues and expenditures and accounts for variances; develops and writes grant proposals for programs; reviews the programs funded; monitors program resources and financial expenditures.
• May assist a manager in staffing the program; may staff assigned subcommittees and planning groups.
• Responsible for developing media/public awareness; prepare and present program/event information to diverse groups; provide consultation, education, information and resource advocacy to the community; assists in procuring and monitoring sponsors.
• Adheres to regulatory requirements, collective bargaining agreements, County and departmental policies and procedures, required trainings, as well as safe work practices.
• Develops and maintains effective internal and external working relationships at all levels.
• Has regular and reliable attendance. Overtime may be required.

III.  Minimum Requirements (Performance of the essential duties of this position includes the following requirements, physical demands and/or working conditions)

Education and Experience

• Bachelor’s degree in relevant field of assignment, preferably supplemented by a master’s degree AND two years experience in program development, preferably in a planning capacity; OR
• Any combination of education and experience which provides the applicant with the desired skills, knowledge, and ability required to perform the job.

License, Certificate or Other

Requires possession of a valid driver’s license and an acceptable driving record. May require specialized license or certifications.

IV.  Other Requirements

Knowledge, Skills and Abilities

Requires knowledge of specific elements including terminology, protocol, laws, ordinances, policies and procedures related to the assigned project, program or service; and, technical aspects of field of specialty. Ability to plan, develop, organize and oversee projects including monitoring budgets and funding, basic record keeping, and report writing; establish procedures for accurate data collection; coordinate outreach into the community and private sectors to increase awareness of the program, project or service; communicate effectively orally and in writing; facilitate diverse groups; develop projects; use word processing and computers; ability to prepare reports and maintain accurate records; work as a team member and to establish and maintain cooperative working relationships with those contacted in the course of work.

Physical Demands (Performance of the essential duties of this position includes the following physical demands)

Requires sufficient hand-eye coordination to perform semi-skilled repetitive movements, such as typing, filing, data entry and/or use of calculators, ten-key adding machine or other office equipment or supplies. Typically requires climbing, stooping, kneeling, crouching, reaching, standing, walking, sitting, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Requires exerting up to 20 pounds frequently, 50 occasionally, of force to move objects. Minimum physical effort is required. Requires driving. May have slight exposure to communicable diseases and hazardous material and may be subject to uncomfortable working conditions including exposure to dust, noise, heat, cold or moisture.

Working Conditions (Performance of the essential duties of this position includes the following working conditions)

Work is generally performed in an office environment and may include exposure to disruptive people and communicable diseases.

V.   Additional Information

This classification description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities and/or assignments of this position may be unevenly balanced and change from time to time based upon matters such as, but not limited to, variations in the shift, work demands, seasons, service levels and management’s decisions on how to best allocate department resources. Any shift, emphasis or rebalancing of these assigned duties, responsibilities and/or assignments does not constitute a change in the job classification. The County shall schedule employees and determine FTE consistent with its determination as to efficiency of operations, financial advantages to the County, and/or effective service to the public.

Other Qualifications

Jackson County does not discriminate on the basis of race, religion, color, sex, age, national origin or disability. Women, minorities and the disabled are encouraged to apply.  Upon request, special accommodations and/or assistance will be gladly provided for any applicant with sensory or non-sensory impairments.  Because of the Immigration Reform Act of 1986, persons hired by the County must be able to present acceptable documents verifying identity and authorization to work in the United States.  For a copy of Jackson County's Equal Employment Opportunity Plan, visit our web site at www.jacksoncountyor.gov or call 541-774-6036.

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