Hybrid Payroll Team Lead Vets (Handforth, CHE, SK9 3RN) at SAP SuccessFactors Recruiting

Payroll Team Lead (Vets)

Hybrid (Office in Handforth / WFH) / Permanent/Full-time

Are you an experienced payroll professional with a passion for leadership and continuous improvement? We’re looking for a dynamic Payroll Team Lead to oversee payroll operations for our Vet practices, supporting over 9,000 colleagues across the business.

About the role

As Payroll Team Lead, you’ll manage a team of 8 and ensure the delivery of a high-quality, accurate payroll service. You’ll play a key role in team development, stakeholder engagement, and driving process improvements. This is a fantastic opportunity to lead in a fast-paced environment while making a real impact on colleague experience.

What you’ll be doing

• Lead, coach, and develop the Payroll Team to deliver excellent service.
• Oversee end-to-end payroll processing and ensure compliance with legal and regulatory requirements.
• Act as a second line of escalation for payroll queries and issues.
• Collaborate with internal teams including People Services, Finance, and Operations.
• Monitor performance metrics and drive continuous improvement initiatives.
• Support audits and ensure data integrity in partnership with Payroll Risk and Compliance Managers.
• Keep policies and procedures up to date with legislative changes.

What we’re looking for

Essential:

• Proven experience in leading or supervising a payroll team.
• Strong knowledge of payroll legislation, auto-enrolment, RTI, and HMRC compliance.
• Experience managing high-volume, complex payrolls.
• Excellent communication and interpersonal skills.
• High attention to detail and organisational skills.
• Proficiency in Word and Excel.
• Ability to handle confidential information with integrity.
• A genuine passion for pets and creating a great place to work.

Desirable:

• Experience with SAP payroll systems.
• CIPP membership.

Personal attributes

• A confident leader who can coach and inspire others.
• A problem-solver with a continuous improvement mindset.
• Comfortable working in a fast-paced, collaborative environment.
• Passionate about delivering exceptional service and driving change.

Why Join Us?

You’ll be part of a supportive and forward-thinking payroll team, with opportunities to grow your career and contribute to meaningful improvements across the business.

Ready to apply?
If you’re excited by this opportunity and meet the criteria, we’d love to hear from you!

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate differences. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!