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ABOUT TEMENOS |
Temenos powers a world of banking that creates
opportunities for billions of people and businesses everywhere. We do this
through the pioneering spirit of 4000+ Temenosians who are passionate about
making banking better, together.
We serve 3000
banks from the largest to challengers and community banks in 150+ countries. We
collaborate with clients to build new banking services and state-of-the-art
customer experiences on our open banking platform, helping them operate more
sustainably.
At Temenos, we have an open-minded and inclusive culture, where everyone has
the power to create their own destiny and make a positive contribution to the
world of banking and society. |
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THE ROLE |
We are looking for
a detail-oriented and technically skilled Jira Administrator and Developer with
2 to 5 years of experience to manage, enhance, and support our Atlassian tool
suite. This role requires hands-on experience with Jira Software, Jira Service
Management, Script Runner, and integrations with GitHub or Bitbucket. You will
be responsible for configuring workflows, automating processes, and supporting
teams across the organization with scalable solutions. |
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OPPORTUNITES |
- Administer and maintain Jira Software and
Jira Service Management (JSM), ensuring high availability and performance.
- Design and configure custom workflows, issue
types, fields, screens, and permission schemes.
- Build and manage advanced automations using Script
Runner, including custom scripts written in Groovy.
- Integrate Jira with Bitbucket, GitHub, and
other development tools via REST APIs and Atlassian marketplace apps.
- Set up and optimize Jira Service Management
for incident, problem, change, and service request management.
- Implement dashboards, reports, and metrics
using JQL and dashboard gadgets for performance tracking.
- Manage user access, roles, and permissions
across Jira and Confluence.
- Work closely with engineering, DevOps, and
support teams to gather requirements and provide Atlassian solutions.
- Maintain documentation for processes,
configurations, and best practices.
- Provide end-user training and technical
support for Jira and related Atlassian tools.
- Stay updated with new features and plugins
in the Atlassian ecosystem to recommend improvements. code produced by more junior Software
- Engineers for quality, clarity, efficiency, and adherence to TEMENOS and/or market standards, if any
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SKILLS |
- 2 to 5 years of hands-on experience in Jira
administration and Atlassian tool management.
- Proficiency with Jira Service Management
(JSM) and Jira Software configuration and maintenance.
- Strong scripting knowledge using Script
Runner (Groovy).
- Experience integrating Jira with GitHub,
Bitbucket, or other version control systems.
- Solid understanding of JQL, workflow
schemes, field configurations, and permission management.
- Experience with Atlassian tools including
Confluence, Opsgenie, or Status page.
- Working knowledge of REST APIs, JSON, and
plugin configurations.
- Familiarity with Agile methodologies (Scrum,
Kanban).
- Strong problem-solving skills, attention to
detail, and ability to multitask in a fast-paced environment.
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VALUES |
- Care about transforming the Banking landscape.
- Commit to being part of an exciting culture and product evolving within the financial industry.
- Collaborate effectively and proactively with teams within or outside Temenos.
- Challenge yourself to be ambitious and achieve your individual as well as the company targets.
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