Hybrid Claims Assistant at Texas Mutual
Texas Mutual · Lubbock, Texas, US, United States Of America · Hybrid
- Office in Lubbock, Texas, US
We’re excited you’re considering joining a great place to work!
Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.
About this Position
At Texas Mutual, we’re on a mission to build a stronger, safer Texas. As the largest workers’ compensation provider in Texas, we help injured workers return to a productive life, give businesses the tools to thrive, invest in our communities, and empower our employees to do their best work.As a Claims Assistant, you will play an important role by performing claims-related clerical functions and providing responsive service to our customers and report to the Supervisor Claims.
Responsibilities & Qualifications
In this Role:
- Complete and file claim documentation, including importing, assigning and customizing documents to the appropriate claim files.
- Complete letters and forms, including required medical examination requests, peer review requests, designated doctor requests, mileage reimbursements requests, and DWC record requests.
- Prepare medical records and attorney packets.
- Respond to customers promptly and accurately.
Required Qualifications:
- High school diploma or equivalent education, training, or experience.
- Zero to two years office experience (preferably in the insurance industry).
Preferred Qualifications:
- Texas workers’ compensation or all lines adjuster license preferred.
Texas Mutual Pay Transparency
The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.
Base Pay Range: $22.42 - $27.70 Per HourFlex-Hybrid Work Environment:
Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.
Our Benefits:
Annual performance bonus and merit-based pay increase
Lifestyle Savings Account ($1,000 per year)
Automatic 4% employer contribution to retirement plan
401k plan with 100% employer match up to 6%
Student loan repayment matching in 401k plan
Three weeks’ time off for vacation
Nine paid holidays and two personal days each year
Day one health, Rx, vision and dental insurance
Life and disability insurance
Flexible spending account
Pet insurance and pet Rx discounts
Free on-site gym, fitness classes, and health and wellness resources
Free identity theft protection
Free student loan repayment and refinancing consultation
Professional development and tuition reimbursement
Employee referral bonus
Free onsite snacks
