Hybrid Claims Analyst at Inspire Brands
Inspire Brands · Atlanta Support Center, United States Of America · Hybrid
- Office in Atlanta Support Center
Manage and assist in bringing proper resolution to workers’ compensation claims by balancing our employee’s needs while protecting the financial interests of the Company.
RESPONSIBILITIES
- Report, investigate, manage, and resolve workers’ compensation claims for assigned states and lines of business.
- Provide direction and support to insurance carrier claims adjusters and defense attorneys to resolve claims tendered to the insurance company for handling.
- Assist with or lead management of internal processes (e.g., document/video collection, interview coordination, communication with outside counsel and insurer, etc.) needed to support workers’ compensation claims investigations.
- Assist the Claims Manager in identifying claim trends and developing safety
- recommendations to mitigate the company’s overall cost of risk.
- Partner with the Risk Analyst/Manager and Director in updating reports for the monthly financial and claim trend reporting.
- Serve as coverage backup, as needed, for the Risk Team.
- Support the Risk Management department on risk-related projects.
EDUCATION AND EXPERIENCE QUALIFICATIONS
- Minimum 4-year degree, preferably in risk management & insurance, or equivalent work experience.
- 3+ years managing casualty claims in the Risk Management department, third-party administrator or insurance company claims department preferred.
REQUIRED KNOWLEDGE, SKILLS, or ABILITIES
- A strong knowledge of workers’ compensation laws, rules, and regulations.
- Basic knowledge of insurance policies and terms, especially workers’ compensation and automobile insurance.
- Effective negotiation skills when managing and negotiating claims tendered to the Company’s insurance carriers.
- Excellent verbal and written communication skills. Possess outstanding customer service skills.
- Professional writing skills, including editing and proofing and the ability to use correct sentence structure and grammar.
- Flexible team player with effective interpersonal skills. Knowledge of litigation processes and related documents. Basic knowledge of MS Office, including MS Excel and MS Word.
- Experience with claim management systems, preferably Riskonnect. Industry designations such as AIC, CPCU, and ARM.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
