At Appcues, our Account Executives, Solutions Engineers, Account Managers, Customer Success, and Customer Support teams work together to help our customers adopt Appcues and create great user experiences. The CX teams at Appcues help customers solve real, technical problems while creating the revenue streams that help the company and our customers drive product adoption.
Role Overview
As a Growth Account Manager, you’ll play a critical role in driving growth across our largest and most high-potential accounts. You’ll be responsible for building relationships with key stakeholders, uncovering new opportunities, and executing strategic outbound efforts to expand our footprint within these accounts. You’ll partner closely with Customer Success Managers to develop account plans, pursue referral opportunities, and identify areas for expansion through account research, stakeholder mapping, and targeted outbound outreach. Your day-to-day will involve a blend of outbound prospecting, relationship management, renewal contracting, and cross-functional collaboration to accelerate growth in your portfolio. The ideal candidate will have a SaaS Account Management background, a hunter mentality, and will be comfortable working with new technology to drive contract growth with decision-makers and influencers within product, marketing, engineering, and customer success teams.
