Hybrid [L6-1] Senior Product Manager(Eats Marketplace-Pricing) at Coupang

첨부된‘사내공모지원서 양식’을 작성하신 후 반드시 제출하여 주시기 바랍니다. 

Please complete the attached the Internal Transfer Request Form and submit it. 

쿠팡 이메일 계정으로 지원해 주세요. 

Please make sure you are applying with your Coupang e-mail address. 

Coupang is one of the largest and fastest growing e-commerce platforms on the planet. We are on a mission to revolutionize everyday lives for our customers, employees and partners. We solve problems no one has solved before to create a world where people ask, “How did we ever live without Coupang?” Coupang is a global company with offices in Beijing, Los Angeles, Seattle, Seoul, Shanghai, and Silicon Valley.  

Job Overview: 

Coupang Eats is a service by Coupang where we deliver quality food and beverages from restaurants and cafes to your door. We build the Customer app, Store app, Courier app, websites for Stores, back office, and operations center. We struggle to provide a fast and seamless delivery Customer experience for all three parties involved. 

Key Responsibilities: 

As a product manager in Delivery domain, you will optimize our marketplace operations, focusing on Dynamic Pricing, Matching, and Routing. You will enhance courier productivity, ensure pricing efficiency, and improve the customer and partner experience. 

 You will cooperate with the operations partner to create best practices and convert feedback into features. 

• Develop and implement strategies to balance supply and demand, minimize delivery cost, and ensure fantastic delivery experience for customers and our delivery partners  

• Create and optimize algorithms for efficient order and delivery partner pairing  

• Improve routing to minimize delivery times and reduce costs 

• Identify the limitations of traditional testing methods and come with innovative solutions to address them 

• Own the product vision, strategy, roadmap and KPIs of a specific area of the Customer shopping experience 

• Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics 

• Inspire the team with the product vision and work cross-functionally to bring the product to life 

• Work with various stakeholders to facilitate seamless marketplace operations 

• Build a best-in-class shopping and logistics experience for the mobile app and website 

Qualifications: 

• Minimum 5 years of experience in product management, including developing, delivering and executing on a strong product vision 

• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture 

• Demonstrated ability to work with cross-functional teams and manage multiple projects 

• Bias for action and willingness to get your hands dirty to get the job done 

• Sound business judgment and proven ability to effectively communicate and influence others 

• Superior verbal and written communications skills 

• Prior experience working on Marketplace topics like Dynamic Pricing, Matching, Routing, or equivalent 

• Bachelor's degree in Computer Science, Engineering or equivalent experience 

• Business fluency in English 

Preferred: 

• E-commerce or logistics experience 

• Experience with Dynamic pricing (aka surge pricing) topics for a B2C product: ride hailing, food delivery etc. 

• Business fluency in Korean 

Recruitment Process and Others: 

• Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  

• The exact nature of the recruitment process may vary according to the specific job, and may be changed due to scheduling or other circumstances.  

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

• Things to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.     

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.     

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.  

• Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.  

• https://rocketyourcareer.usa.coupang.com/privacy-policy   

• Document Return Policy 

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.   

• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.