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Hybrid ServiceNow Delivery Manager (HRSD/CSM) at Ahead

Ahead ·  United States, United States Of America · Hybrid

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The ESM Delivery Manager, in cooperation with the ESM Service Delivery Director, provides technical vision and leadership to the Sales and Delivery teams. The Delivery Manager advises teams on technical issues and their business implications using their expertise in AHEAD's core technology competencies. You will help drive the delivery of client-focused, high-quality projects, AHEAD offering development, technical pre-sales guidance, internal IP and Service Delivery Framework development, and assisting practice leadership on identifying industry trends and future areas of growth. 
 
The ESM Delivery Manager works with peer Delivery Managers, Principal Consultants, and Project Managers to ensure that clients’ business and technical expectations are met appropriately. The ESM Delivery Manager will act as coach, guide, and mentor to team members and will be responsible for the professional growth of those on their team. 
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