Hybrid IT SPEC NF3* at Department of the Navy

IT SPEC NF3*

Department: Department of the Navy

Location(s): Beaufort, South Carolina

Salary Range: $28 - $34 Per Hour

Job Summary: Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Major Duties:

• MAJOR DUTIES: Performs daily computer operations within established practices and procedures that apply to the assignment in support of various application programs that affect accuracy, reliability, acceptability and timeliness of final work products. Uses knowledge of IT principles, methods and practices to perform routine assignments in the specialty area. Uses knowledge of performance monitoring, quality assurance principles, technical documentation, system security, and analytical methods to identify and solve routine issues and problems, prepare and update manuals and operating procedures, provide information and assistance to customers, evaluate methods and procedures, prepare recommendations and ensure appropriate security measures are observed. Works a fluctuating work schedule to complete work assignments outside of the typical work-week and work hours. Requests assistance from Information Technology Specialist (CUSTSPT II), Supervisor or Manager for guidance and knowledge. Primary duties of this position will be the installation of Ethernet cabling for video surveillance systems and programming camera IP addresses for the Avigilon NVR systems. Maintains Active Directory accounts for data access control. Provides computer services related to data entry, report distribution, and file transfers. Insures proper storage of data media in accordance with safety and security, Payment Card Industry (PCI) and Personally Identifiable Information (PII) regulations. Provides technical guidance for corrective actions or advice on work efforts relating to application software, operating systems, and hardware problems. Identifies options for problem resolution. Responsible for call resolution, escalation and logging of all inbound help desk requests received by telephone and via the trouble ticket system and customer follow-up. Monitors network connectivity and may provide network administrator / supervisor assistance as needed. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level lead, supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. This is a white-collar position where occasional lifting up to 45 lbs may be required, normally no more than 25lbs.

Qualifications: MINIMUM QUALIFICATIONS: Three years of computer operations experience that demonstrates knowledge of and skill in using ADP equipment and Windows operating systems and both local and wide area networking. Microsoft and/or Cisco certifications a plus. Good verbal and written communication skills to deal with a variety of contacts inside and outside the organization. Knowledge of military ranks and chain of command. As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security+ Certification as a condition of access within six months of employment, and thereafter must complete annual Information Assurance awareness training.

How to Apply: All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=73797&PostingSeq=1 Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. MILITARY SPOUSE PREFERENCE PROGRAM (MSP) FOR JOB POSTINGS WITH A GRADE OF NF01 - NF03, GSE02-GSE05 (CHILDCARE), NA03 & NA10 (CRAFTS & TRADES) IF MILITARY SPOUSE PREFERENCE IS BEING CLAIMED, PLEASE ATTACH A COPY OF THE ACTIVE-DUTY SPOUSE'S ORDERS TO THE APPLICATION. ORDERS MUST INCLUDE APPLICANT¿S NAME AND ACTIVE-DUTY SPOUSE'S ASSIGNMENT TO MCRD PARRIS ISLAND, MCAS BEAUFORT OR NAVAL HOSPITAL BEAUFORT. MSP PROGRAM APPLICANTS MUST MEET THE MINIMUM REQUIREMENTS OF THE POSITION. WHEN APPLYING FOR REGULAR PART-TIME OR REGULAR FULL-TIME POSITIONS, SPOUSE PREFERENCE CAN BE USED ONLY ONCE PER ROTATION TO THE DUTY STATION Applicants may not be employed in the chain of command of their relative.

Application Deadline: 2025-07-24