- Office in Miami
About Betr
Founded in 2022 by Joey Levy and Jake Paul, Betr is building the world’s first real money gaming super app. The company’s first product, Betr Picks, launched in September 2023 and quickly grew to several hundreds of thousands of paying users. Betr plans on launching multiple additional new nationwide gaming verticals within its single app experience in 2025 to further differentiate its product offering. In addition to its single-app experience, Betr’s gaming products are differentiated through a unique, simplified user interface that is catered to the casual sports fan, enabling Betr to capture more of the under-penetrated online gaming addressable market.
Betr’s media division, Betr Media, is one of the fastest growing sports betting media brands in the U.S. and helps support the company’s user acquisition and retention efforts.
Betr is backed by Fuel Venture Capital, Aliya Capital Partners, IA Sports Ventures, FinSight Ventures, Florida Funders, Harmony Partners, 8vc, and other top-tier investors.
About The Role:
Betr is looking for a Customer Operations Associate to assist the team in providing a best-in-class customer experience to our growing user base. The Customer Operations Associate will work to ensure customer satisfaction with our products and overall brand, including product, content, and payment operations. The Customer Operations Associate has the ability to understand and empathize with the problems that our customers are facing and find appropriate solutions as quickly as possible. Customer Operations team members must be open to working nights, weekends, & holidays to support users in real time around high volume sports schedules.
This role is based in our Miami, Florida HQ. You must be based in this area or be willing to relocate to be considered for this position.
