Hybrid Sports Live Data Monitor/Content Moderator in Tokyo, Japan (Onsite) at Welocalize
Welocalize · Tokyo, Japan, United States Of America · Hybrid
- Office in Tokyo, Japan
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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The sports content moderator is expected to use a wide range of internally and externally facing applications and tools. The moderator will monitor live sports data across a wide range of sports/leagues/teams to ensure accuracy, report, and mitigate potential issues following documented workflows to ensure a best-in-class customer experience.
Responsibilities:
- Monitoring Live Sports Data across a large range of sports, leagues, and teams to ensure accuracy across a variety of both live and static data and statistics
- Mitigate and escalate potential issues captured and follow documented workflows in a fast-paced setting
- Follow documented workflows to ensure best-in-class customer experience
- Following recent transactions, games, and stats across a wide range of leagues
Requirements:
- Must be willing to work flexible hours and weekends onsite at our client's office as Live Sports can happen during early mornings, afternoons, and evenings, and are mainly on the weekends.
- Previous experience working within live data or statistics gathering is a plus
Qualifications:
- Available to work mornings, afternoons, nights, weekends, and game days, as assigned
- Passion for sports, sports data, and statistics with a deep understanding of all sports
- Ability to follow documented workflows and communicate with cross-functional partners
- Ability to monitor, track, and escalate live sports data
- Detail-oriented with the ability to handle repetitive tasks
- Native or near-native fluency in the English and Japanese languages
- Strong research skills
- Strong writing and grammar with previous experience in sports writing and editing
- Previous sports-related experience
Work Environment requirements:
- Must be able to be in a stationary position for extended periods of time
- Must be able to use a computer mouse for extended periods of time
- Must be able to keyboard for extended periods of time
- The position may be exposed to content that could be construed as offensive, including but not limited to sexual, health-related, racial, or violent content.
- Will be exposed to a computer monitor/screen for extended periods of time
