Hybrid Box Office Staff- Pier 6 at ASM Global

POSITION: Box Office Staff

REPORTS TO: Box Office Manager

FLSA STATUS: Hourly, Non- Exempt

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Essential Duties and Responsibilities

• Provide all guests a positive first impression by offering superior guest service

• Accurately operate the Ticketmaster computer ticketing system to sell tickets

• Communicate with guests to locate and deliver will-call tickets

• Provide information regarding events and facilities both in person and on the telephone

• Provide superior customer services to all patrons in the facility

• Accept payments via cash, check or credit card

• Balance cash drawer at the end of the day

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills and Abilities

• Ability to understand and follow instructions

• Ability to work safely and efficiently with machinery

• Ability to work with minimum supervision and understand verbal and written instructions

• Ability to work flexible hours including nights, weekends and holidays based on the event schedule

COMPENSATION

$21/Hour

WORKING CONDITIONS

Location: Pier Six Pavilion

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.