Hybrid Investigator (O-5 Billet) Non-Supervisory at Department of Homeland Security

Investigator (O-5 Billet) Non-Supervisory

Department: Department of Homeland Security

Location(s): Salt Lake City, Utah, Seattle, Washington, Phoenix, Arizona, Los Angeles, California, San Francisco, California, Denver, Colorado, Washington, District of Columbia, Miami, Florida, Atlanta, Georgia, Chicago, Illinois, Indianapolis, Indiana, New Orleans, Louisiana, Boston, Massachusetts, Minneapolis, Minnesota, Kansas City, Missouri, Albuquerque, New Mexico, New York, New York, Oklahoma City, Oklahoma, Portland, Oregon, Austin, Texas

Salary Range: $1 - $150000 Per Year

Job Summary: This is a U.S. Public Health Service position within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Chief of Staff, IHSC Investigations Unit (IIU). This is a non-supervisory position. This position is only open to USPHS officers who are currently IHSC employees. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

Major Duties:

• DUTIES AND RESPONSIBILITIES: Conducts prompt, equitable, and impartial concise administrative investigations (i.e., referred medical complaints). Researches and applies relevant policies/standards, reviews evidence, and writes reports of investigative findings; audiences include senior leadership and external agency and department stakeholders. Assists IIU senior investigators with conducting complex cases (e.g., patient morbidity and mortality, alleged staff misconduct). Tracks, calculates, and documents time and costs for investigative activities. Assists regional senior investigator with reviewing unit operations, and as appropriate, recommends strategies to accomplish workload, improve performance, and achieve unit efficiencies. Judgmental failure can result in incomplete or ineffective investigations, inaccurate findings, and inappropriate corrective or disciplinary actions. This may impair employees' faith in the accountability process or bring discredit to the agency. The purpose of work contacts is primarily to gather information relevant to investigations. Work contacts include intra-agency partners for the purpose of planning and conducting onsite investigations within the mission of the organization.

Qualifications: PHYSICAL DEMANDS: May be exposed to stressful situations while completing assignments. Sitting and/or standing for extended periods of time (6-10 Hours). Lifting and carrying: investigative equipment (e.g., laptop computer, portable printer, office supplies and documents), personal luggage, patients with assistance. Average manual dexterity for computer operation. Phone use for extended periods of time. Must be able to wear N-95 respirators. Required to perform CPR standing or kneeling.

How to Apply: To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below. The complete initial Application must be submitted by 11:59 PM (EST) on 07/26/2025. PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. Also, if you do not provide a valid email address, you may not be notified of the outcome of your application. To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position. Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

Application Deadline: 2025-07-26