Hybrid Senior Director of Client Experience at Solidcore
Solidcore · Arlington, Virginia, US, United States Of America · Hybrid
- Senior
- Office in Arlington, Virginia, US
[solidcore] is seeking a passionate and strategic Senior Director of Client Experience to join our growing team. Reporting to the Senior Vice President of Operations, the Senior Director of Client Experience will lead the strategy and execution of client experience. This role will lead a team focused on delivering exceptional client experiences and ensuring that processes are efficient, effective, and aligned with our organizational goals. The ideal candidate thrives in a dynamic, fast-paced environment, demonstrates exceptional leadership, and is adept at balancing strategic vision with hands-on execution.
Located in Arlington, VA, this role offers an exciting opportunity to join a rapidly growing, investor-backed company aiming to lead the studio fitness space.
Key Responsibilities:
Qualifications:
Compensation & Benefits:
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals. Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website here to read more about our mission.
[solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.
[solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.
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