Hybrid Academy Design Consultant I - Global Technology at Bank of America

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for building Academy programs that are often lower in complexity and creating job task analysis, learning maps, learning pathways, curriculum builds, and modifications. Key responsibilities include partnering with Academy teammates and Line of Business (LOB) partners to drive performance improvement, readiness initiatives, participation in governance and program management, and maintaining project tracking systems. Job expectations include working on multiple priorities simultaneously, and the ability to propose, design, and build solutions.

The Academy Design Consultant I will collaborate with teammates at all levels across the Academy organization to resolve issues, learn best practices, provide status updates, etc. The Academy Design Consultant I will also be responsible for program data management and analytics.  A high potential candidate with strong organizational, communication, technical skills, instructional design experience, executive presence and attention to detail are a must.

Responsibilities:

• Analyzes and designs multiple Academy programs, including developing and deploying deliverables and communications

• Aggregates multiple sources of information and details to build and maintain credibility and influence with Academy teammates and stakeholders

• Builds training materials that demonstrate learning transference and identifies improvement opportunities to ensure Academy programs are leveraging industry best practices

• Partners with Line of Business (LOB) partners to determine readiness/deployment needs and assess program impacts

• Supports regulatory/content requests, completes document reviews with key partners/principal reviews, and responds to program specific escalations

• Collaborates with Academy Leader and/or Design Manager to execute annual learning plan.

Required Qualifications:

• Minimum of 2 years experience supporting training of Tech team or applicable Academy experience

• Experience with instructional design and development

• Strong project-management, organization skills

• Ability to effectively work under pressure, continue to evaluate priorities in a changing environment, and successfully manage multiple projects with compressed timelines

• Strong proficiency in Word and PowerPoint

• Strong learning agility

• Excellent interpersonal, relationship, and written/verbal communication skills, with a strong ability to collaborate, partner, and influence

• Ability to work with business leaders and cross functional teams

• Demonstrated problem solving, strong follow-up skills and ability to escalate and gain resolution as needed

• Ability to turn complex ideas into well-structured materials and presentations

• Detail oriented with strong organizational and planning capabilities

• Ability to work independently and as a strong team player

Desired Qualifications:

• Experience with instructional design tools

• Familiarity with the Global Technology organization

• Ability to convey new ideas and proposals

• Strong presentation skills

Skills:

• Learning Design and Development

• Prioritization

• Process Design

• Program Management

• Relationship Building

• Business Process Analysis

• Customer and Client Focus

• Policies, Procedures, and Guidelines Management

• Process Management

• Process Simplification

• Attention to Detail

• Program Design

• Instructional Design

• Written Communications

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)

Pay and benefits information

Pay range

$70,000.00 - $107,100.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve. Apply Now