Homeoffice Network Installation Engineer at Symbotic
Symbotic · USA Remote & Travel, United States Of America · Remote
Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
This is a field position for a Network Installation Engineer who works primarily at customer sites as a member of the System Installation and Integration team. While onsite, you will help with the installation of Symbotic’s warehouse automation system, provide design feedback, installation, and integration troubleshooting, and perform IT related testing of the system.
What we do
The IT Installation Services Team works on customer-facing installation projects. We are involved in planning projects (engineering drawings, BOM, Procurement), integration (consolidation of equipment, rack & stack, configuration), installation (receiving at site, installation, commissioning), troubleshooting, and documentation. Our work ensures our project implementations are on time and on budget and keeps IT on the critical path.
What you’ll do
Work with on-site construction and cabling teams to connect devices as cabling is completed
Work with remote engineering team to configure devices on-site
Document configuration as-builts and complete checklists to make sure all tasks have been completed
Execute test plans to verify that various configurations are correct
Assist in troubleshooting systems when problems occur
Participate in periodic review meetings to give status updates
What you’ll need
Bachelor’s degree in technical discipline, or related experience.
Minimum 2 years of experience in a similar role, or relevant experience.
Experience with TCP/IP based networks, protocols and troubleshooting
Experience with DHCP and DNS configuration and general system administration
Basic understanding of wireless networking concepts
Comfort with Linux shell environments
Experience with CLI command line interface on Cisco, HP or equivalent
Understanding of basic scripting (Perl, bash, others)
Can demonstrate effective and disciplined problem-solving methodologies
Experience with tools such as packet sniffers, network probes, command line debugging, site survey tools and spectrum analyzer software
Ability to work both in person and on a virtual team, communicating and taking direction remotely
Good documentation capabilities, both following written instruction manuals, and editing/improving them as required or writing new ones
Ability to execute and help develop detailed test plans
Good organizational and technical skills, ability to plan, track tasks, deliver to agreed timescales, prioritize and manage workload effectively
Able to professionally communicate verbally or in writing with customers and peers
Willing to provide on-call support coverage for customers
May be required to work some overtime upon demand of workload
Physical Requirements
The employee is frequently required to walk and reach with hands and arms
The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl
The employee must regularly lift and/or move up to 40 pounds
Lock out tag out safety protocols are required
Work Environment:
A majority of time will be spent on a construction site with PPE required
There will be steep stairs to climb into the structure
You will regularly be near railings that are high off the ground
Our Environment
Up to 75% of travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible for owning a credit card and managing expenses personally to be reimbursed bi-weekly
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
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