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Work Shift

Scheduled Weekly Hours

Summary

Job Description

• Job Duties

• Assist with the daily operation of Raiser’s Edge, the Foundation’s donor management software program.   

• Enter gifts/pledges working in cooperation with other Foundation staff.   Prepare donor acknowledgement and pledge reminder letters for leadership signatures. 

• Generate donor queries and other reports that support Foundation activities and goals.  Present/share information in a professional, clear and concise way that meets the needs of the end-user. 

• Work in partnership with other Foundation staff to develop, document and implement standard practices and procedures for data entry and record maintenance that ensure high data integrity and efficiency.  

• Support fundraising team members with portfolio management and prospect research 

• Help with follow-up on and file donor correspondence pertaining to giving and stewardship.   

• Stay current on Raisers Edge training relevant to this position and maximize the donor management capabilities of the software program to the benefit of the Foundation.  

• Provide support on Grateful Patient Giving, Joyful Giving, Recognition Society membership and other giving strategies and special projects. 

• Assist with marketing functions of the Foundation and create materials and content as requested.   

• Support donor special events /projects.  

• Answer phone calls and provide excellent service and assistance to donors and other callers. Greet and assist walk-in donors and other visitors as needed.  

• Assist with other administrative tasks, team functions and additional duties as needed/assigned. 

• Participate in planning, team-building and professional development activities as requested.  

• Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

• Strong written and verbal communication skills.

• Excellent teamwork, internal/external customer service and interpersonal skills.

• Proficiency with data entry, database maintenance and computer skills including Raiser’s Edge (or a similar program), Microsoft Word, Outlook and Excel.

• Strong attention to detail and accuracy.

• Excellent organizational and time management skills.

Professional Experience

• Prior professional experience in data entry/database management desired.  Experience with marketing platforms such as Canva, Publisher, Power Point preferred. Prior fundraising and/or nonprofit experience helpful.

Education

• High school diploma required; college degree preferred.  Completed certificate programs/coursework in data entry, database management and analytics also beneficial.

Licensure, Certification, Registration

• N/A

Pay Rate Type

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.