Aws Remote- & Homeoffice Jobs in Vereinigtes Königreich

At Payara, you can make a real impact.

Payara is a global tech company, with a close community feel. We reward People who demonstrate initiative and passion.

We trust you to work autonomously, empowering you to shape your role, and influence the business and product development. Enjoy direct connections with all team members, including the founders. Personally, and professionally, your voice as an individual is heard and valued at Payara.

Join for the development opportunities and stay for the immersive culture. From our top-rated, thorough onboarding to our extensive rewards and perks, our diverse team enjoys a sense of belonging as "Payarans" from Day One.

We grow fast organically, produce an industry-leading product, and work with the biggest global brands. We invite you, talented individuals globally, to play a key role in our exciting growth.

We are people leaning rather than profit leaning, which means our Payaran’s benefit from a whole lot of rewards including;

• Remote flexible working.
• Annual allowances for personal learning & development, health & wellbeing, and home office equipment.
• One-off annual bonus and Director's Thank You reward.
• Paid time off to celebrate your birthday, for volunteering or charity work, or to focus on your mental wellbeing.
• Loyalty rewards.
• Welcome gifts and limited-edition swag.
• Annual company retreat.

As a Software Support Engineer, you’ll be responsible for working as the first line specialised technical support for all Payara Platform users. You will work closely with our customers at both high-level (architecture, software maintenance, security) and low-level (configuration, code review, troubleshooting) to guarantee successful businesses.

Please visit www.payara.fish/joinus for more details.

Check out our culture page on Instagram @payaraculture

Summary Details

• Role: Software Support Engineer
• Seniority: Junior
• Location: Applications welcome from candidates in the UK, Europe, Middle East, or South/Central Americas regions (100% Remote)
• Compensation: Rate dependent on local market location and experience

Responsibilities

• Provide specialised technical support to Payara Platform users.
• Document resolutions and solutions on the internal Payara systems.
• Work with expert engineers to resolve challenging issues in high-level areas (architecture, security reviews, performance tuning) and assist product management in identifying new features that might benefit users in general.
• Support open-source community by actively engaging in technical discussions on external platforms.

Essential Skills & Experience

• 1+ years of Java development experience
• Basic knowledge and experience using Apache Maven
• Basic understanding of how web servers operate and of web application development concepts.

Desirable Skills & Knowledge

• Previous experience working in software technical support.
• Experience in Java / Jakarta EE Middleware application development and maintenance (e.g., Payara, Glassfish, WebSphere, JBoss, WebLogic, etc.) or application development using Spring Framework or similar environments.
• DevOps technologies like Docker, Kubernetes, Jenkins, usage of cloud platforms (AWS, Azure, GCP).

Personal Skills & Behaviours

• Excellent problem solving and analytical skills.
• Team player with strong communication skills
• Ability to think, learn and adapt quickly in challenging situations.
• Effectively collaborates with other colleagues and ensures client satisfaction.

Essential Qualifications

• Competent in English written and verbal communication
• Educated to degree level in Computer Science, Software Engineering or equivalent.

We are an equal opportunities employer. If you require reasonable adjustments due to a disability, please raise this when invited to an interview, stating the adjustments needed.

Please see our company (Recruitment) Privacy statement available at www.payara.fish