Remote- und Homeoffice Jobs in Regina, SK
Remote Remote Customer Service Agent (Work at Home) Remote Customer Service Agent (Work at Home)
MCI · Regina, SK · Canada · Remote
Remote Product/Business Analyst Product/Business Analyst with verification
Affinity · Regina, SK · Canada · Remote
Details zum Jobangebot
On behalf of our public sector client, Affinity is looking for a Product/Business Analyst to work on a project to improve the employee experience.
Responsibilities:
• Investigate solution options for automation and simplification of business processes
• Document and execute user story acceptance tests
• Provide user story and solution support to team members
• Support investigation, analysis, and response to incidents
• Facilitate problem and solution negotiations with business stakeholders
• Ensure high quality of development and solution before product increment release
Qualifications:
• 6 - 8 years of progress experience as a Product Analyst or Business Analyst
• 2 - 3 years of experience designing the Employee IT Technology experience
• 3 - 4 years of experience with ServiceNow
• 3 - 4 years of experience working with a wide range of back-office teams
• 3 - 5 years of experience in working across an Agile practice team
• 5+ years of experience in requirements management, including requirements gathering, analysis, and the writing of user stories
• Knowledge of systems analysis and design concepts
• Strong interpersonal skills and the ability to communicate technical information in easy-to-understand language
• Able to see and understand different viewpoints of stakeholders
• Able to assume intellectual ownership and possess strong attention to detail and commitment to delivering a quality product
• Able to effectively lead demos and presentation
Preferred skills:
• Problem-solver with strong facilitation and analytical skills who can manage multiple priorities.
• Self-starter with intellectual curiosity and perseverance.
• Confident communicator adept at facilitation and comfortable building partnerships with key stakeholders.
• Team player who embraces change and strives to improve and innovate processes. Experience with ServiceNow
Hourly Rate: $77-87/hour.
Affinity Earn:
Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/
About Affinity:
Affinity Group is a full-service Information Technology services and staffing company. We believe recruiting is about creating long term relationships that foster a mutually beneficial partnership - an affinity. Bringing a new style of recruiting founded on five core principles: Transparency – Flexibility – Efficiency – Agility – Inclusivity.
We teamed up with ClimatePartner on 2022 to offset our emissions and move toward being a more environmentally friendly company and we are proud to now be officially Carbon Neutral Certified.
For more information on Affinity, please visit www.affinity-group.ca
Job Number: 10572