Hiring Locations: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston
Hours: Full-time, 40 hours per week
Employment Type: W2 Full-Time Employee
Work Authorization: Must be authorized to work in the U.S. (no visa sponsorship)
Pay Rate: $38/hour
Contract Duration: 1-year contract with possibility of extension
Location Policy: 100% onsite position — remote work is not available. To be considered, candidates must be located in or able to commute to one of the target cities listed above.
Important: This is a 100% onsite position — remote work is not available for this role. To be considered, candidates must be located in or able to commute to one of the following cities: NYC, Seattle, Bellevue, Redmond, San Francisco, Sunnyvale, Burlingame, Austin, Los Angeles, Washington DC, Chicago, Boston. Please only apply if you meet this location requirement.
What You’ll Do
Support quality and execution across DLA teams, ensuring work meets defined standards at scale
Audit DLA outputs and provide structured, actionable feedback to improve accuracy and consistency
Act as the first line of support for DLAs — answering questions and helping interpret guidelines
Help DLAs navigate ambiguity and apply evolving instructions effectively
Support onboarding and training of new DLAs through hands-on guidance and coaching
Monitor workflows, queues, and blockers — escalating risks and gaps to Team Leads
Identify patterns, recurring issues, and edge cases in both human and model outputs
Participate in calibrations, team discussions, and stakeholder syncs
Contribute to improving guidelines, processes, and overall team performance
Document findings and feedback in a clear, concise, and actionable way
What We’re Looking For
Language Requirements: Fluency in English plus two or more additional languages:
Primary Language (Must have at least one): French, Italian, Spanish, or German.
Secondary Language (Must have at least one): French, Italian, Spanish, German, Hindi, Portuguese, Russian, Polish, Turkish, or Vietnamese.
University degree (Bachelor’s or higher)
2–4 years of experience in data annotation, content quality, QA, or related fields
Strong ability to interpret and apply complex guidelines with consistency
Excellent attention to detail with a high bar for quality
Ability to stay consistent while working with evolving guidelines and priorities
Experience in AI/ML data workflows or human-in-the-loop evaluation environments
Prior experience auditing or reviewing the work of others
Familiarity with safety, compliance, or policy-driven content evaluation
Benefits
Paid Vacation: 6 days
Paid Company Holidays: 2 days (Memorial Day and Labor Day)
Paid Sick Leave: accrued per applicable state law and company policy
Medical, Dental, and Vision Insurance (eligibility applies)
Free Gourmet Food: Free breakfast, lunch, and dinner are provided, featuring a wide variety of cuisines in multiple cafes.
Micro-kitchens & Snacks: Offices are stocked with free snacks and beverages, including premium coffee and La Croix.
Unique Campus Features: Some locations include roof-top nature parks
Commuter Benefits: Free transport, shuttles, and sometimes bike-to-work perks.
Additional Information
Please note that in order to verify work authorization as is required by Federal law (I-9 process), all new employees must complete a live video verification with their selected IDs and provide photos of these selected IDs within their first 3 days of employment.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. In addition, we employ anti-fraud checks to ensure all candidates meet the requirements of the program.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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