YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.
We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!
What You'll Do
Supportive Services for Veterans & Families Program Manager is responsible for the administration and management of the SSVF Program, which covers King and Snohomish Counties. The SSVF Program Manager will be responsible for the establishing policies and procedures, training staff, assistance, policies, procedures, reporting and records comply with funding requirements. In addition, responsible for administrative management and program supervision of professional staff members to effectively provide Homeless Prevention and Rapid Re-housing services to qualifying Veteran families.
This position has a social justice component that requires critical thinking through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work are required job skills and core values.
As an equal opportunity employer, we highly encourage people of color to apply.
Recommendation: Please submit both updated resume & cover letter
Expectations of your role:
Administrative management and program supervision of professional staff members to effectively provide Homeless Prevention and Rapid Re-housing services to qualifying Veteran families
Assist in developing program budgets and closely monitor revenue, expenses, and grant guidelines to assure program goals are achieved
Manages all aspects of SSVF program and department expectations, by developing project plans; communicate changes and progress; manages project team activities
Meets all best practices, quality management, funder, and department goals; provides high-level oversight and verification that work processes and compliance needs are met
Ability to gather data, analyze information and interpret information to build useful and required reports or presentations
Ensures the appropriate use of resources in planning activities – volunteers, vendors, committees, community partners
Ability to be culturally and linguistically competent in serving the needs of diverse clientele
Provides presentations to the community, the board of directors and to CRR teams regarding the services and outcomes of SSVF
Acts respectfully and supportively towards other team members efforts to meet the mention
Supervision: All responsibilities must be in accordance with the organization's policies and applicable laws
Effectively manage team to ensure completion of work, high level of cooperation, and integration with other departments
Complete and submit timely and accurate documentation; financial/program paperwork, forms, letters, surveys, reports, meeting notes, and all other required correspondence, ensuring it is according to departmental standards
Follow instructions; takes responsibility for own actions; keeps commitments; commits to complete additional work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan
Must have's to be successful:
SKILLS AND EDUCATION REQUIREMENTS
3-5 years of supervisory experience in a social services field OR Bachelor’s Degree in Social Work or related field, with five 1-2 years of supervisory or lived experience.
Self-starter with strong organizational, analytical, and problem-solving skills
Ability to multitask and manage priorities in a busy work environment
Capable of reading, interpreting and applying complex data collection guidelines, and submitting timely reports effectively using required formats.
Good interpersonal skills, works well with others and interacts effectively as a team member.
Ensure compliance with all applicable plans, policies, and auditing experience.
LICENSES AND CERTIFICATION
Valid Driver's License and proof of insurance - this role is needed to drive independently from site to site.
Hours, Rate, and Benefits
Hourly Salary: $38.50 - $40.86
Hours: 40 per week
Excellent benefits package including medical insurance, retirement plan, plus generous vacation, holiday, and sick leave plans. For more information about our benefits, please visit: YWCA Careers & Benefits Information
At the time of hire, employees may enroll voluntarily in the Fidelity 403b Plan
After two years of employment, employees are eligible to participate in the YWCA Retirement Fund
Physical Requirements
Continuously sits for extended periods while performing desktop activities
Continually stands and walks in performing duties
Repetitively uses hands and wrists, fingering, handling, grasping, and reaching in using telephones, computers, kitchen equipment, donations and supplies
Frequently reaches and grasps in using telephones, computers, fax machines and other office equipment and supplies
Frequently stands, walks, sits and climbs in performing duties in the office and in traveling to off-site meetings
Occasionally lifts and carries up to 5lbs. of paperwork, files and training materials, occasionally up to drawers
Additional Information
#LI-onsite
YWCA encourages applicants with a variety of experiences to apply!
At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.
Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.
Mental Health Considerations
All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.
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