Manager, Executive Assistants bei Saronic
Saronic · Austin, Vereinigte Staaten Von Amerika · On-site
- Optionales Büro in Austin
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Overview
We are seeking a Manager of Executive Assistants to lead and scale a high-performing, pooled administrative function supporting Vice Presidents and other senior leaders. This role is responsible for driving service quality, prioritization, and operational rigor across the EA team while ensuring executives receive consistent, proactive, and professional support.
The Manager will hire, develop, and coach EAs; implement standard processes and tools; balance workload across the pool; and serve as the primary escalation point for administrative support.
This position allows executives to stay focused on running the business while ensuring the administrative function operates efficiently and predictably.
Responsibilities
- Team Leadership & Development
- Directly manage a team of Executive Assistants.
- Set clear expectations for service levels, responsiveness, and professionalism.
- Coach, mentor, and develop EAs; provide performance feedback and career growth.
- Lead hiring, onboarding, and training of new administrative staff.
- Build bench strength and coverage models (PTO, surge support, transitions).
- Pooled Support Operations
- Own allocation of EA resources across leaders and teams.
- Balance workload and adjust assignments as business needs evolve.
- Establish intake and prioritization mechanisms for executive requests.
- Ensure continuity of support during organizational changes.
- Process & Standardization
- Create repeatable processes for calendar management, travel, expenses, events, and document workflows.
- Drive adoption of common tools and best practices.
- Define and monitor service metrics (turnaround time, coverage, satisfaction).
- Reduce noise and ad hoc work through structure and clarity.
- Executive Partnership
- Gather feedback from supported leaders and translate it into improved service delivery.
- Act as an escalation point for conflicts, bandwidth constraints, or priority calls.
- Anticipate needs and proactively recommend improvements.
- Operational Excellence
- Identify opportunities for automation, consolidation, and efficiency.
- Manage vendor relationships tied to administrative services.
- Support company events, board interactions, and cross-functional initiatives as needed.
- What Success Looks Like
- Executives receive reliable, high-quality support with fewer escalations.
- EA workloads are balanced and coverage is predictable.
- Standard processes are documented and consistently followed.
- The administrative team is engaged, developing, and retained.
- Leadership spends less time coordinating support and more time executing.
Qualifications
- What We’re Looking For
- 5+ years of experience in executive administration, business operations, or team leadership.
- Experience managing administrative or shared services teams strongly preferred.
- Proven ability to bring order, prioritization, and scalability to fast-growing environments.
- Strong judgment and discretion with sensitive information.
- Excellent communication skills and executive presence.
- Comfortable influencing senior leaders while advocating for team capacity.
- Highly organized, systems-oriented, and process driven.
Benefits
- Medical Insurance: Comprehensive health insurance plans covering a range of services
- Saronic pays 100% of the premium for employees and 80% for dependents
- Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
- Saronic pays 99% of the premium for employees and 80% for dependents
- Time Off: Generous PTO and Holidays
- Parental Leave: Paid maternity and paternity leave to support new parents
- Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
- Retirement Plan: 401(k) plan
- Stock Options: Equity options to give employees a stake in the company’s success
- Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
- Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
Physical Demands
- Prolonged periods of sitting at a desk and working on a computer.
- Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).
Benefits:
Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan with company match
Stock Options: Equity options to give employees a stake in the company’s success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
