The Salesforce Core Manager / Architect role is responsible for owning Salesforce Core and Certinia (FinancialForce-equivalent PSA/ERP) platforms for internal operations. The role focuses on platform architecture, program delivery, and team leadership, ensuring Salesforce solutions are scalable, stable, and aligned with business needs.
Experience
8–12 Years (Minimum 6+ years of Salesforce platform leadership experience)
Your Contribution ( As the Salesforce Platform Manager / Architect)
Own and govern Salesforce platform architecture, including data model, security model, automation strategy, and environment strategy.
Lead internal programs for Salesforce and Certinia (PSA/ERP) implementations, enhancements, and operational improvements.
Architect and review solution designs, proposing improvements and changes to existing Salesforce implementations to support scalability and operational efficiency.
Manage and enable cross-functional teams (Salesforce Admins, Developers, Certinia Consultants) with clear delivery governance.
Partner with Operations, Finance, and PMO teams to ensure platforms support resource management, project financials, billing, and reporting needs.
Communicate clearly and effectively with senior leadership and stakeholders on platform health, risks, and delivery progress.
Provide architectural guidance for integrations and customizations, including:
API-based integrations and event-driven patterns
Custom objects, Flows, and Apex usage standards
Own Salesforce release management and deployments, including:
CI/CD pipelines using Copado or equivalent tools
Version control and branching strategies
Salesforce seasonal release impact assessments
Requirements
Strong experience managing Salesforce platforms
Experience working with Certinia (FinancialForce) or equivalent PSA/ERP tools
Proven background in Technical Program Management or Platform Leadership
Good understanding of Salesforce architecture, integrations, and deployment best practices
Strong communication skills (must-have)
Good to Have
Knowledge of analytics and reporting platforms (Salesforce Analytics, Tableau, Power BI, etc.)
Salesforce Architecture or Platform certifications
Experience with Copado or similar Salesforce DevOps tools
Experience supporting internal operations platforms in professional services organizations
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