Product Manager, Payments bei GoodLeap

Essential Job Duties and Responsibilities

• Product Strategy – Work closely with senior leaders to set an ambitious and clear product vision for growing and scaling our business and product offerings. Be uber data-focused, leveraging data and business insights to evaluate the performance of your product against business objectives, and pivot/adjust as appropriate, balancing risks, costs, and benefits effectively. Be in tune with the competitive and industry landscape to identify customer needs and trends.
• Execution – Be responsible for all aspects of technology product development including discovery, requirements gathering, development, and implementation of features. Ensure rigor in execution and attention to detail by effectively managing the product backlog. Coordinate seamless Go-to-Market activities. Work closely with key stakeholders to ensure alignment and manage expectations. Work closely with partners across the board, including UX, Sales, Marketing, Business Development, Legal, Engineering, etc.
• Leadership – Motivate the engineering squad to leverage individual strengths to overcome challenges. Model team norms and contribute to positive team dynamics, leading to continuous team performance improvement. Foster an environment of trust, effectively communicating within the squads and with an ecosystem of stakeholders.
• Communication and Reporting – Regularly provide updates to senior leaders, stakeholders, partners, squad members, etc. Effectively tailor communications to the appropriate audience to ensure broad alignment, awareness, and advocacy of the product.

Required Skills, Knowledge, and Abilities

• Ability to flex between strategy and execution seamlessly and energized by a dynamic and fast-moving work environment.
• Strong product management skills, experience with client journeys, and demonstrated ability to synthesize data.
• Technical background with a keen understanding of broader business needs and strategy; ties product metrics to business goals to technical capability.
• Proven track record of identifying customer problems, translating insights into product requirements, launching features, and measuring impact through clearly defined success metrics.
• Ability to break down ambiguous problems into smaller chunks, partner closely with Engineering to assess trade-offs, and prioritize solutions that maximize customer value while minimizing complexity and cost.
• Strong attention to detail, with the ability to anticipate edge cases, define thorough acceptance criteria, and ensure high-quality releases that meet operational, compliance, and customer experience standards.
• Highly adaptable and comfortable operating in ambiguity, with the ability to adjust priorities quickly based on business needs, customer feedback, and new data while maintaining momentum and alignment across stakeholders.
• Deep user empathy and understanding of user needs, and ability to propose credible novel solutions that meet those needs.
• Superior communication skills, able to communicate complex messages and trade-offs, and be able to tell a compelling story.
• Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology.
• Self-starter with outstanding organizational skills
• Effective in leading cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.
• Partner effectively with internal partners and stakeholders to develop product ideas.
• Manage risks effectively and ensures products meet compliance, and legal standards.
• Good understanding and/or experience with financial services regulations is a plus.