Zone Facilitator bei Sportyard

Description

The Role (Plain English)

You run a zone.

That means you’re responsible for safety, flow, energy, and coaching-adjacent guidance within one or more activity zones (trick shots, open gym areas, sports skill challenges). Kids should be moving, smiling, and improving — not standing around, arguing, or doing unsafe stuff.

If a parent watches your zone for 5 minutes, they should think:

“That person knows what they’re doing.”

What You’re Responsible For (Outcomes, Not Tasks)

1. Safety is never compromised

• You actively position yourself to see the whole zone
• You stop unsafe behavior before it becomes an issue
• You enforce rules calmly and confidently
• You escalate injuries or incidents immediately and correctly
  

2. Flow stays high

• Lines move
• Kids don’t clog equipment
• You adjust rules, reps, or rotations to keep things moving
• No dead time. No confusion.
  

3. Energy stays up

• You engage kids by name when possible
• You encourage effort, not just results
• You bring presence — not phone-leaning, wall-hugging energy
  

4. Coaching-adjacent guidance

• You give quick tips that help kids succeed
• You demonstrate when needed
• You do not run formal training sessions — but kids leave better than they arrived
  

5. Parents feel confident

• Parents know who’s in charge
• You communicate clearly when needed
• You represent Sportyard professionally at all times
  

What a Great Shift Looks Like

• No safety incidents
• High participation, minimal waiting
• Kids rotate naturally without being told constantly
• Parents don’t hover because they trust you
• The next facilitator can step in without chaos
  

What This Role Is Not

• Babysitting
• Standing in a corner
• Refereeing arguments
• Watching from your phone
• “Just a summer job” mentality

Who This Is For

You’ll do well here if you:

• Like being active and on your feet
• Have experience in sports, camps, coaching, or leading groups of kids
• Can command attention without yelling
• Are comfortable enforcing rules with both kids and adults
• Care about doing things the right way
  

Former (or current) athletes, coaches, camp counselors, and PE leaders tend to thrive.

Strong Zone Facilitators don’t stay static.

High performers can move into:

• Lead Zone Facilitator
• Senior Zone Facilitator
• Coach
• Event Lead
• Programming Support
  

We promote from performance, not tenure.

Requirements

• Must be reliable and punctual
• Must be able to stay engaged for an entire shift
• Must complete background check and safety training
• CPR / First Aid certification (or willingness to obtain)

• Comfortable working with kids ages 5–14

Age & Eligibility

• Applicants must be at least 16 years old
• Applicants under 18 may be hired for Zone Facilitator or Front Desk Associate roles only
• Minor employees may not work unsupervised and will not be scheduled as the highest-ranking staff member on site
• Employment is subject to applicable child labor laws and required work authorization

Application Standards

We take our hiring process seriously and expect the same from applicants.

• Please answer all application questions thoughtfully. Incomplete or generic responses will not move forward.
• If selected for a one-way video response, completion is required to continue in the process.

This helps us identify candidates who are prepared, detail-oriented, and genuinely interested in the role.

Benefits

• $18–$22/hour, paid hourly
• We pay above market because this role carries real responsibility for safety, flow, and guest experience
• Clear growth paths into Lead Zone Facilitator, Coach, or Operations roles for strong performers
• Unlimited Sportyard membership for you (and staff access to select clinics and events)
• Opportunities to work camps, events, and peak hours at higher pay rates
• Join a team that values preparation, accountability, and energy — not just showing up