Clinical Scheduler bei Home Care Providers of Texas

Description

The Clinical Scheduler is responsible for the Skilled Nursing, (Registered Nurse and Licensed Vocational Nurse) patient scheduling for HCP of Texas.   

• To schedule patients for Start of Care (SOC) as they are set to “Admit” in the system.  

• To discharge care plans as patients discharge from Home Health  

• To communicate and coordinate with the nurses to make scheduling changes as needed to accommodate patients. 

•  To key in the frequency into Kinnser Wellsky as the nurses communicate them by email. 

This a Full time M-F 8am to 5pm onsite position in Dallas  

 Duties and Responsibilities: 

• To communicate with the RN’s when a ROC is needed and follow up for timely completion. 

•  To communicate with the RN’s when a supervisory visit is required.  

• To be responsible to ensure that every nurse is meeting productivity and be able to explain variances in productivity in bi-monthly utilization meetings with upper management.  

• To maintain the weekend report and assign the proper on-call nurse for each assigned territory.  

• To maintain the territory map and make corrections/adjustments as needed.  

• To schedule the Home Health Aides as requests are made for them by the RN Case Managers. 

•  To schedule the Social Worker as requests are made for them.  

• To report scheduling issues and concerns.  

• To provide excellent customer service to the clinician staff, internal team, sales team and the patients and families that we serve.  

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  

Job Skills and Education: 

•  A basic knowledge in healthcare setting is a plus. 

•  Excellent customer service skills a must. 

•  Home Health and Scheduling experience a plus.  

• Must be organized, assertive, customer service driven, computer savvy.  

• Education: High School Diploma