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Telehealth Physician na GoToTelemed

GoToTelemed · Jacksonville, Vereinigte Staaten Von Amerika · Remote

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Description

GoTo Telemed is seeking experienced, licensed Physicians (MDs and DOs) to join our growing network of independent telehealth providers. This is a flexible, 1099 independent contractor opportunity allowing you to practice medicine across multiple states with complete autonomy over your schedule. We provide comprehensive support infrastructure including training, HIPAA-compliant digital platforms, EHR/EDI systems, and optional malpractice insurance coverage, allowing you to focus on delivering quality patient care.

Position Type: 1099 Independent Contractor

Work Schedule: Flexible – Set Your Own Hours

Location: Remote (Multi-State, U.S.)

Compensation Structure: Fee-for-Service Model

CORE JOB RESPONSIBILITIES

Clinical Care Delivery

  • Conduct comprehensive virtual consultations via secure HIPAA-compliant video conferencing platform (GoTo Telemed)
  • Assess patient presenting complaints, medical history, allergies, current medications, and relevant clinical symptoms
  • Perform appropriate clinical decision-making and differential diagnosis using available telehealth examination techniques
  • Provide evidence-based medical evaluation, treatment recommendations, and prescriptions as clinically appropriate
  • Document all clinical encounters accurately and timely in integrated Electronic Health Records (EHR) system
  • Generate and transmit prescriptions electronically through certified pharmacy networks
  • Communicate findings and treatment plans clearly to patients, ensuring informed consent and patient understanding
  • Establish appropriate diagnostic and follow-up plans aligned with standard of care
  • Maintain professional communication and clinical documentation standards across all patient interactions

Multi-State Licensure & Compliance

  • Maintain active, unrestricted medical license(s) in all states where patient care is delivered
  • Comply with the Interstate Medical Licensure Compact (IMLC) pathway requirements where applicable
  • Ensure DEA registration in all states where controlled substance prescribing occurs
  • Verify state-specific telehealth regulations and patient location requirements prior to each consultation
  • Maintain current knowledge of state-specific scope of practice, billing regulations, and telehealth-specific compliance rules
  • Adhere to federal HIPAA Privacy Rule, Security Rule, and Breach Notification requirements
  • Comply with the Ryan Haight Consumer Protection Act for controlled substance prescribing via telehealth

Digital Platform & Technology Competency

  • Utilize GoTo Telemed video conferencing and appointment scheduling system proficiently
  • Access and document patient information in integrated EHR system (GoTo Telemed platform)
  • Understand and comply with EDI (Electronic Data Interchange) standards for claims submission and eligibility verification
  • Maintain competency with secure messaging, appointment reminders, and patient communication features
  • Troubleshoot basic technical issues; escalate technical problems to platform support team
  • Protect patient privacy and maintain confidentiality within digital environment
  • Complete all mandatory HIPAA and platform-specific security training

Nurse Supervision & Team Collaboration (Optional)

  • If applicable, collaborate with assigned RN/LPN supervisory staff for patient screening, triage, and care coordination
  • Communicate clinical decisions clearly to nursing team
  • Ensure supervision meets state regulatory requirements for nurse-physician relationships
  • Participate in case conferences and clinical consultations as needed
  • Maintain professional documentation of all supervised encounters

Professional Development & Quality Assurance

  • Complete comprehensive onboarding and platform training program
  • Participate in ongoing competency assessments and quality improvement initiatives
  • Respond to peer review and credentialing inquiries within required timeframes
  • Maintain current certifications, licenses, and Board Certification status
  • Engage in continuing medical education (CME) as required by state medical boards and professional standards
  • Adhere to evidence-based clinical guidelines and best practices in telehealth
  • Participate in quality audits, chart reviews, and compliance monitoring activities
  • Report clinical or technical issues that may impact patient safety immediately

Administrative & Business Responsibilities

  • Submit accurate timesheets, encounter documentation, and billing records
  • Maintain organized records of patient consultations for compliance and malpractice insurance purposes
  • Communicate availability and scheduling changes proactively
  • Respond promptly to administrative inquiries and requests from GoTo Telemed operations team
  • Comply with all contract terms, compensation terms, and payment processing requirements
  • Maintain proper business records and invoicing documentation as 1099 contractor

COMPENSATION & BENEFITS STRUCTURE

Compensation Model

  • Fee-for-Service Structure: Per-consultation compensation model
  • Rate Range: Compensation varies based on complexity, specialty, state, and experience
  • Payment Schedule: Bi-weekly via direct deposit or ACH transfer
  • Billing Responsibility: GoTo Telemed handles claims submission and payer management; contractor receives guaranteed compensation regardless of payer denials (where applicable per contract)

1099 Contractor Considerations

  • No Traditional Benefits: As a 1099 independent contractor, you are responsible for all benefits
  • Health Insurance: You must secure your own health insurance (not provided)
  • Retirement Planning: You are responsible for retirement savings (SEP-IRA, Solo 401k, etc.)
  • Tax Responsibility: You are responsible for federal income taxes, self-employment taxes, and quarterly estimated tax payments
  • Work Expenses: You bear the cost of supplies, technology, and office setup

Optional Benefits & Support Offered by GoTo Telemed

  • Professional Liability Insurance Program: Discounted group malpractice insurance rates available (contractor responsible for premium; subsidized rates offered)
  • Platform Access: Complete HIPAA-compliant telehealth infrastructure provided at no cost
  • EHR/EMR System: Integrated Electronic Health Records system with EDI capabilities included
  • Comprehensive Training: Initial onboarding, platform training, and ongoing compliance education provided
  • Credentialing Support: Assistance with medical board verification, DEA registration, and multi-state licensing navigation
  • 24/7 Technical Support: Dedicated platform support team for technical and operational issues
  • Flexible Scheduling: Complete autonomy over work hours and patient volume
  • Network Benefits: Access to GoTo Telemed provider network and patient matching system

WORK ENVIRONMENT & REQUIREMENTS

Physical Requirements

  • Ability to sit for extended periods during virtual consultations (4-8 hours per day)
  • Clear speech and hearing capability for video and phone consultations
  • Visual acuity sufficient to read medical records and patient information on computer screens
  • No physical limitations preventing secure documentation and medical decision-making

Technical Environment Requirements

  • Private, HIPAA-compliant workspace with secure internet connectivity
  • Professional background and minimal distractions visible on video
  • Reliable computer or tablet with camera and microphone capabilities
  • Backup internet connection or mobile hotspot recommended for reliability
  • Compliance with patient confidentiality standards (closed doors, secure space, no family members visible)

Schedule & Availability

  • Flexible scheduling with ability to set your own hours
  • Responsiveness to scheduling requests and patient needs
  • Availability for urgent/same-day consultations when contracted
  • Participation in on-call rotations or scheduled availability blocks (varies by agreement)
  • Ability to accommodate patient time zones across multiple states
  • Reasonable notice for unavailability and schedule changes

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Clinical Knowledge & Skills

  • Expert-level medical knowledge appropriate to specialty or primary care
  • Proficiency in diagnostic reasoning and clinical decision-making
  • Understanding of telemedicine-specific clinical limitations and appropriate patient selection
  • Knowledge of prescription medications, drug interactions, and contraindications
  • Ability to recognize emergency situations requiring in-person or emergency department evaluation
  • Familiarity with telehealth billing codes (CPT, E/M code selection, HCPCS codes)
  • Knowledge of Medicare, Medicaid, and commercial insurance policies related to telehealth

Regulatory & Compliance Knowledge

  • Comprehensive understanding of HIPAA Privacy, Security, and Breach Notification Rules
  • Knowledge of state medical practice acts and scope of practice limitations
  • Understanding of controlled substance prescribing regulations and DEA requirements
  • Familiarity with state-specific telehealth laws and patient location requirements
  • Knowledge of standard medical liability and malpractice insurance requirements
  • Understanding of medical record documentation requirements and retention policies
  • Knowledge of business associate agreements and data security standards

Technical Skills

  • Proficiency with video conferencing platforms and screen sharing
  • Comfortable with EHR/EMR navigation and medical record documentation
  • Basic understanding of EDI standards and claims submission processes
  • Ability to troubleshoot basic technical issues independently
  • Proficiency with email, scheduling software, and digital documentation
  • Ability to maintain secure data handling practices
  • Comfort learning new digital tools and platforms

Professional Skills & Attributes

  • Strong written and verbal communication abilities
  • Professional judgment and ethical decision-making
  • Self-motivation and ability to work independently
  • Reliability and consistent professionalism
  • Problem-solving ability in ambiguous or complex situations
  • Attention to detail in documentation and clinical care
  • Adaptability to changing regulations and platform updates
  • Commitment to patient safety and quality improvement

COMPLIANCE POLICIES & QUALITY PARAMETERS

HIPAA & Data Security Compliance

  • All patient interactions must comply with HIPAA Privacy Rule regarding use and disclosure of Protected Health Information (PHI)
  • Security Rule standards require implementation of safeguards for ePHI (electronic PHI) including encryption, access controls, and audit logs
  • Contractors must maintain Business Associate Agreement compliance with all vendors and subcontractors
  • Breach Notification Rule requires immediate reporting of any suspected data breaches or unauthorized ePHI disclosures
  • All communications must occur through HIPAA-compliant channels (GoTo Telemed platform, not personal email/text)
  • Patient consent must be documented for all telehealth services and maintained per retention requirements (minimum 6 years)
  • Workforce security training is mandatory annually

Quality & Performance Standards

  • Clinical Quality Metrics: Adherence to evidence-based care guidelines and appropriate diagnostic protocols
  • Documentation Standards: Timely, complete, and accurate medical record documentation meeting medical record standards
  • Patient Safety: Zero tolerance for medical errors; immediate escalation of adverse events or near-misses
  • Response Time: Prompt response to patient messages, lab results, and administrative requests (within 24 hours typical)
  • Customer Satisfaction: Patient satisfaction scores maintained at 4.0+/5.0 rating threshold
  • Compliance Audits: Passage of periodic medical record audits and quality reviews
  • Appointment Timeliness: Virtual consultations begin on time; appointment slots filled as scheduled
  • Scope of Practice: Consultations limited to appropriate diagnoses and treatments; proper referral for out-of-scope conditions
  • Prescription Appropriateness: Prescriptions align with evidence-based guidelines; controlled substance prescribing follows federal/state regulations
  • Continuity of Care: Appropriate follow-up plans and coordination with primary care providers when applicable

Professional Conduct Standards

  • Maintain professional demeanor in all patient and staff interactions
  • Treat all patients with respect regardless of demographics or social factors
  • Avoid conflicts of interest and disclose any potential conflicts
  • Maintain confidentiality in all clinical and business matters
  • Comply with anti-bribery and anti-kickback regulations
  • Report violations of compliance policies immediately to management
  • Participate cooperatively in peer review, audits, and quality improvement initiatives
  • Respond promptly to compliance inquiries and investigations

Requirements

REQUIRED QUALIFICATIONS

Education & Licensure (Non-Negotiable)

  • Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from accredited institution
  • Active, unrestricted medical license in at least one U.S. state
  • Current, valid DEA registration (or eligibility to obtain)
  • Unrestricted medical license with no disciplinary history, sanctions, or criminal convictions
  • Completion of accredited medical education program

Clinical Experience

  • Minimum 2 years post-graduate clinical practice experience (residency and/or clinical practice)
  • Experience in primary care, urgent care, internal medicine, family medicine, or telehealth preferred
  • Demonstrated clinical competency in virtual patient assessment and diagnosis
  • Experience managing common acute and chronic conditions via telemedicine

Technical & Compliance Requirements

  • Proficiency with video conferencing technology and digital platforms
  • Understanding of HIPAA regulations, patient privacy, and secure data handling
  • Familiarity with EHR systems and basic EMR navigation
  • Reliable, high-speed internet connection (minimum 10 Mbps upload/download speeds recommended)
  • Access to private, secure workspace free from patient confidentiality breaches
  • Competency with email, scheduling systems, and basic computer applications

Professional Requirements

  • Valid malpractice/professional liability insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates)
  • Clean background check and DEA/medical board verification
  • Ability to obtain Interstate Medical Licensure Compact (IMLC) license(s) if multi-state practice intended
  • Current BLS (Basic Life Support) certification or ability to obtain within 30 days of hire
  • Commitment to continuous compliance monitoring and quality improvement

Communication & Patient Care Skills

  • Excellent verbal and written communication skills
  • Ability to clearly explain complex medical information to diverse patient populations
  • Professional demeanor and strong patient rapport-building abilities
  • Ability to work independently with minimal supervision
  • Responsive to patient questions and clinical concerns
  • Strong time management and organizational skills

PREFERRED QUALIFICATIONS

  • Board Certification or Board Eligible status in relevant medical specialty
  • Prior telehealth/telemedicine practice experience
  • Multi-state licensure (IMLC compact member states preferred)
  • Experience with rural or underserved patient populations
  • Experience prescribing controlled substances via telemedicine
  • Familiarity with specific EHR platforms (Epic, Cerner, Athenahealth)
  • Advanced clinical certifications (ACLS, PALS, etc.)
  • Experience with remote patient monitoring (RPM) technologies
  • Bilingual or multilingual capabilities

Credentialing & Licensing Requirements

  • Maintenance of current, unrestricted medical license(s) in all practice states
  • Current DEA registration with no restrictions or sanctions
  • Maintenance of professional liability insurance meeting minimum coverage thresholds
  • Clean background check with no criminal convictions or pending charges
  • No disciplinary actions by state medical boards or licensing agencies
  • Verification of educational credentials and training completion
  • Privileging and credentialing reviews completed every 2 years
  • Immediate notification to GoTo Telemed of any licensing, regulatory, or legal actions

Controlled Substance Prescribing Compliance (if applicable)

  • Compliance with Ryan Haight Consumer Protection Act for prescribing controlled substances via telemedicine
  • DEA registration required in all states where controlled substances are prescribed
  • Patient consent and identity verification required prior to prescribing controlled substances
  • Prohibition of prescribing controlled substances for first-time encounters without in-person evaluation (except per federal exceptions)
  • Compliance with state-specific controlled substance prescribing laws and prescription monitoring program (PMP) registration
  • Appropriate use of urine drug screens and compliance monitoring for chronic pain management
  • Documentation of medical necessity for all controlled substance prescriptions
  • Awareness of opioid prescribing guidelines and addiction prevention standards

Documentation & Record Retention

  • Complete medical record documentation within 24 hours of patient encounter
  • Comprehensive encounter notes including: chief complaint, history of present illness, past medical/surgical/medication history, allergies, assessment, and plan
  • Appropriate E/M code documentation supporting billing level (99212-99215 for established patients, 99201-99205 for new patients)
  • Legible, organized documentation free of jargon or abbreviations unless standardized
  • Proper patient identification, date/time stamp, and provider signature on all records
  • Retention of all medical records for minimum 7 years post-encounter (state-specific requirements vary)
  • Secure backup of all documentation on GoTo Telemed platform (contractor responsibility for external records)
  • Right of access: patients have the right to access, amend, and receive copies of their medical records

Billing & Claims Compliance

  • Accurate coding using appropriate CPT, HCPCS, and ICD-10 codes for all services rendered
  • Compliance with Medicare, Medicaid, and commercial payer billing guidelines
  • Prohibition of billing for non-delivered or substandard services
  • Compliance with the Anti-Kickback Statute and Stark Law
  • Accurate reporting of all services to applicable insurers and patients
  • Cooperation with insurance pre-authorization and verification requirements
  • Prompt response to claim denials and requests for additional documentation
  • No billing for services waived or not rendered
  • Compliance with patient financial responsibility policies and transparent billing practices

Malpractice Insurance & Liability

  • Maintenance of professional liability insurance with minimum coverage limits as specified in contract
  • Prompt reporting of adverse events, patient complaints, or potential litigation to malpractice carrier
  • Cooperation with malpractice insurance defense and claim management
  • Compliance with risk management best practices and patient safety protocols
  • Documentation of all patient incidents and complaints for risk management purposes
  • No admission of liability or settlement of claims without consultation with malpractice carrier
  • Awareness of state-specific malpractice insurance requirements and coverage thresholds
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