- Optionales Büro in Pune City
What you need :
- Strong written and verbal communications skills.
- Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.
- Preferred skills :
- one of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.
- Familiarity with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.
- Unix/Linux systems knowledge.
- Ability to understand technical issues.
- Ability to adapt quickly to changing environments and manage parallel time-critical tasks.
- Experience with Excel or other statistical analysis tools.
Key Job Functions -
- Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.
- Network Monitoring of system events, alarms, and Key Performance Indicators (KPIs).
- Responsible for KPI and technical reporting for the Customer Support team.
- Collaborate with peer teams to identify their specific reporting requirements.
- Perform first level technical support and analysis on issues found during network monitoring.
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